Endpoint Management Administrator

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. Bring your curiosity for learning; bold ideas; courage and passion to drive life changing, impact to ZS.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Endpoint Management Administrator
The role of an Endpoint administrator will be to ensure endpoint functionality and compliance, maintain all endpoint agents, maintain OS\configuration\application packages, monitor reporting, permissions auditing, certificate management, application support, and other miscellaneous security operations.
What You'll Do

• Lead\Escalation point for frontline tech support for Windows laptops
• Endpoint configuration and reporting through enterprise tools like SCCM and Intune
• Working knowledge on SCCM SQL Database
• Build, manage, deploy, track software and update packages
• Maintain standard provisioning processes using modern automated methods
• Act as a subject matter expert for Windows devices
• Act as a subject matter expert and system administrator for mobile device management (MDM)
• Ensure all endpoints are communicating with and enforcing policies from management systems
• Perform functional and timeline analysis for non-standard end user requirements and suggest hardware and software specifications for their project requirements in a cost-effective manner

What You'll Bring

• Bachelor's Degree in Information technology, or other related field, and 3 years' experience supporting domain bound Windows laptops
• Strong Windows troubleshooting experience
• Must be a team player, dedicated, and proactive
• Must possess excellent communication, problem-solving, and organizational skills
• Ability to clearly present technical approaches or findings in oral and written format
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Very strong customer service orientation.
• SCCM Certified Professional or comparable experience

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com