Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.
Must Have Experience · Experienced in implementation of ITSM solution using industry best practices · Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) · Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound · Good experience of Service Portal and widget creation · Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation · Knowledge of Authentication via Auth 2.0, certificates and Mid Server · Implemented ServiceNow project in Domain separated instance · Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. · Good knowledge of MID Server installation and management · Experience of custom applications development · Experience of LDAP/Active Directory/SSO implementation · Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience · X` · Experience in working on Performance Analytics · Design and modification of ServiceNow Service Portal. · Review existing set up and provide best practice recommendations in line with the OEM · Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. · Experience with HTML coding and Jelly script strongly preferred
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
Similar Jobs
Information Technology • Consulting
Designs and delivers enterprise ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, GRC, IRM, and SPM. Responsibilities include platform architecture, scripting, workflow automation, integrations, CMDB design, security configuration, end-to-end implementation, Agile delivery, and audit support in regulated environments.
Top Skills:
AgileAtfCi/CdCloud InfrastructureCmdbDevOpsEmployee CenterFlow DesignerGrcHrsdIntegrationhubIrmItomItsmMid ServerPerformance AnalyticsRestSecopsService PortalServicenowServicenow ScriptingSoapSpm
Information Technology • Consulting
Designs and leads a global ServiceNow platform architecture spanning integrations, security, workflows, SLAs, dashboards, SecOps, GRC, Performance Analytics, and custom applications. Responsibilities include hands-on ServiceNow scripting, REST and SOAP API development, domain separation, Service Portal, Virtual Agent, mobile app development, application migration, and support for multiple ServiceNow modules. The role also establishes development standards and deployment methodologies while providing technical leadership to the client.
Top Skills:
CsmGrcHrsdIntegrationhubItbmJavaScriptPerformance AnalyticsRestSecopsService PortalServicenowServicenow MobileSoapVirtual Agent
Information Technology • Consulting
Designs and implements ServiceNow enterprise service management solutions using ITSM best practices and related modules. Develops scripts, workflows, custom applications, portals, widgets, integrations, and APIs. Implements Discovery, Service Mapping, Event Management, Orchestration, MID Server, LDAP, Active Directory, and SSO solutions. Reviews configurations, recommends best practices, and supports domain-separated instances. Requires extensive ServiceNow and IT industry experience plus relevant certifications.
Top Skills:
Active DirectoryBusiness RulesCertificatesClient ScriptsCsmCustom ApplicationsDomain SeparationEmail InboundEvent ManagementFix ScriptsFlow DesignerGrcHrsdHTMLIntegration HubItbmItilItomItsmJelly ScriptLdapMid ServerOauth 2.0OrchestrationPerformance AnalyticsRestScript IncludesScripted Rest ApisScripted Soap ApisService MappingService PortalServicenowServicenow DiscoveryServicenow ScriptingServicenow WidgetsSoapSsoUi ActionsUi PoliciesWorkflows
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
