Design, implement, and maintain the ServiceNow CMDB; build integrations via REST/SOAP/ETL and service graph connectors; develop automated workflows with Flow Designer and enforce CSDM. Hands-on ServiceNow ITOM development including Discovery patterns, probes/sensors, discovery schedules, Service Mapping, Event Management, Orchestration, and 3rd-party integrations.
Job Description: Design, implement, and maintain the ServiceNow CMDB to ensure accurate and comprehensive configuration item (CI) data. Create and manage data integrations with external systems using REST/SOAP APIs, ETL tools, service graph connectors, and other integration methods. Develop custom workflows and utilize Flow Designer for automated data management within the CMDB. Implement and enforce CSDM (Common Service Data Model) guidelines for enhanced CMDB maturity. Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery (on prem and cloud), Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
Similar Jobs
Information Technology • Consulting
Senior ServiceNow developer responsible for designing, building and integrating ITSM solutions. Tasks include ServiceNow scripting, Service Portal/widget development, REST/SOAP and scripted APIs, MID Server setup, Discovery/Service Mapping/Event Management/Orchestration implementation, LDAP/AD/SSO and custom app development, and providing best-practice recommendations.
Top Skills:
Active DirectoryCsmDiscoveryEvent ManagementFlow DesignerGrcHrsdHTMLIntegration HubItbmJavaScriptJelly ScriptLdapMid ServerOauth 2.0OrchestrationPerformance AnalyticsRestService MappingService PortalServicenowSoapSso
Information Technology • Consulting
Design, develop, and modify ServiceNow components (flows, forms, business rules, UI, record producers, catalog items, Workspace, tables). Build integrations (REST/SOAP/WSDL), data transforms, portals, reports/dashboards, and develop Strategic Portfolio Management features while solving complex problems in an agile environment.
Top Skills:
Business RulesCatalog ItemsClient ScriptsData SourcesFlow DesignerRecord ProducersReports And DashboardsRestService PortalServicenowSopaStrategic Portfolio Management (Spm)TablesTransform MapsUi PoliciesWorkspaceWsdl
Artificial Intelligence • Productivity • Software • Automation
We are seeking a Mid-level or Senior DevOps Engineer to design, implement, and improve CI/CD systems, ensure reliable software delivery, and collaborate across teams to enhance system performance and maintainability.
Top Skills:
Ai ToolsArgocdCi/CdGithub ActionsGitlab CiKubernetesLlms
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
