ESM Tech Lead

JOB TITLE SERVICENOW SR DEVELOPER (5-7 YEARS) Must Have Experience • Experienced in implementation of ITSM solution using industry best practices • Experience in ITSM integrations – Inbound & outbound with 3rd party systems • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation • Knowledge of Authentication via Auth 2.0, certificates and Mid Server • Implemented ServiceNow project in Domain separated instance • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation Good to have Experience • Knowledge of Flow Designer, Integration Hub • Worked on Discovery, Service Mapping, Event Mgmt • Worked on CSM, HRSD, GRC, ITBM • Experience in working on Performance Analytics • Design and modification of ServiceNow Service Portal. • Review existing set up and provide best practice recommendations in line with the OEM • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional • 4 to 5+ years of experience with ServiceNow required • 6+ years of experience with IT Industry required Academics • Certified System Admin • CIS-ITSM, Certified Application developer • ITIL Foundations certification is preferred. • Bachelor’s degree or equivalent combination of education and experience.