Designation: System Database administrator
Location: Bangalore
Work Mode: Hybrid
Shift Time: 11:00 Am - 8:00PM IST
Introduction to the job
We’re building a production-grade, self-managed Enterprise MongoDB platform running hybrid cloud infrastructure. Today, our estate is a mix of single instances and replica sets. Over the next 12–18 months, we will standardize operations, expand automation/monitoring, and design the path toward a global standard with multi-site resiliency. This IC-track role is the expert technical owner who sets platform standards, leads complex production problem-solving, and mentors a developing operations team while partnering directly with internal customers and application teams.
Some Of the things you will be doing:
Scope & Authority (What you will own)
- Define and own MongoDB platform standards (build/config baseline, backup & restore validation, patch/upgrade strategy, monitoring & alert thresholds, and incident runbooks).
- Lead technical direction for the roadmap to global standardization for MongoDB products (design decisions, operational model, and migration approach).
- Act as the senior escalation point for complex MongoDB incidents and performance bottlenecks; drive post-incident RCA and systemic fixes.
- Coach junior operations specialists and administrators to safely execute common tasks through documentation, checklists, and mentorship.
Some of the things you’ll be doing
Platform Engineering & Operations (Self‑Managed MongoDB on Nutanix VMs)
- Own day-to-day production administration for single instances and replica sets: provisioning, configuration, upgrades, maintenance, and operational hygiene.
- Define and enforce repeatable server build standards (naming, sizing, filesystem layout, access patterns, and environment parity across DEV/QA/UAT/PROD).
- Partner with virtualization/infrastructure teams to ensure MongoDB VMs align with required OS/VM configuration guidance and operational constraints.
- Implement a durable change process: risk assessment, rollback planning, communications, and CAB/change record readiness as required.
Backup, Recovery, and Operational Tooling
- Own backup and recovery strategy including routine restore tests and documented RPO/RTO expectations.
- Operationalize tooling (e.g., MongoDB Ops Manager or equivalent) for monitoring, automation, and backup where appropriate; standardize agent deployment and backup configuration.
- Ensure backup/restore procedures are auditable, repeatable, and transferrable across the team.
Performance Engineering & Capacity Planning
- Lead advanced troubleshooting: slow queries, index strategy, aggregation pipeline performance, replication lag, storage/IO contention, and resource saturation.
- Partner with application teams on document model design, query patterns, and index alignment to prevent collection scans and recurring performance issues.
- Create evidence-based capacity plans and right-sizing recommendations (CPU/RAM/disk/IOPS/network) for MongoDB workloads on VMs.
Security, Governance & Compliance
- Implement and maintain MongoDB security controls appropriate to self-managed deployments (authentication, authorization/RBAC, TLS/transport security, audit posture).
- Drive least-privilege access, credential lifecycle hygiene, and secure operational practices aligned with enterprise security expectations.
- Partner with security stakeholders to support hardening baselines, evidence collection, and continuous compliance where required.
Documentation, Mentoring & Customer Interface
- Create and maintain runbooks, standards, and operational checklists to reduce key-person risk and enable safe delegation.
- Mentor junior ops specialists/admins via structured enablement (pairing, lab walkthroughs, on-call coaching, and knowledge shares).
- Provide crisp, customer-ready communications during incidents and major changes; translate deep technical decisions into clear plans.
What success looks like (first 90 days)
- Complete a current-state assessment (top reliability/security/performance risks; backup validation posture; upgrade/patch cadence; operational gaps).
- Publish v1 platform standards (replica set baseline, backup/restore validation cadence, monitoring thresholds, incident/runbook library).
- Deliver a 6–12 month roadmap toward automation maturity and sharding value and readiness (prereqs, design decisions, and operational requirements).
What success looks like (6–12 months)
- Reduced production incidents via systemic fixes, better monitoring, and operational standardization (lower toil, faster MTTR).
- Clear, repeatable upgrade and change management motions with reliable rollback plans and stakeholder communications.
- A trained support bench: multiple team members can execute routine operations safely using documented procedures.
- A validated design and phased plan for sharding/multi-site resiliency, with readiness criteria and operational guardrails.
What technical skills, experience, and qualifications do you need?
Required Qualifications (Day‑1)
- 12+ years in database engineering/administration with significant, recent hands-on MongoDB production ownership.
- Strong experience operating self-managed MongoDB on Linux, including single instances and replica sets (elections/failover, replication health, recovery).
- Demonstrated ownership of backup/restore, disaster recovery thinking, and routine restore validation.
- Deep performance engineering capability (index strategy, query/aggregation analysis, replication lag triage, capacity planning).
- Strong Linux/systems fundamentals relevant to running databases on VMs (storage, IO, CPU/memory, OS services, troubleshooting).
- Excellent written and verbal communication; able to produce high-quality runbooks/standards and lead incident communications.
Required Soft Skills
- Comfort mentoring and leveling up junior administrators through structured coaching and documentation.
- Strong customer/stakeholder orientation; sets expectations, explains tradeoffs, and drives work to closure.
- Calm incident leadership and bias toward measurable outcomes.
Preferred Qualifications (Bonus / Nice-to-have)
- Experience with MongoDB Ops Manager (automation/monitoring/backup), including agent rollout and backup configuration.
- Experience planning or executing a move toward sharded clusters and developing an operational model for sharding.
- Infrastructure-as-code / automation experience (e.g., Ansible/Terraform) and CI/CD patterns for operational workflows.
- Observability tooling experience (metrics/log pipelines, alert tuning, dashboards) across database and host layers.
- MongoDB certifications (optional): Associate Database Administrator / related credentials, or equivalent demonstrated expertise.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
