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The Expert ICS Operations plays a pivotal role in maintaining and enhancing the effectiveness, consistency, and operational efficiency of the Global ICS organization. This position is responsible for overseeing the day-to-day operations of the Global ICS function, ensuring that all ICS lifecycle activities and processes align with Global ICS standards. Key responsibilities include the comprehensive planning, coordination, and execution of all activities throughout the Global ICS Lifecycle. The role requires close collaboration with multiple stakeholders across the Global ICS organization as well as other functions to ensure seamless execution and integration of ICS lifecycle processes. A critical component of the role is the creation and timely delivery of clear and well-structured reports that accurately reflect the status, findings, and outcomes of ICS lifecycle activities.
Responsibilities:
Coordinate and facilitate ICS lifecycle activities and monitor the timely and accurate execution.
Prepare and deliver clear, structured reports and dashboards on ICS Lifecycle activities, coordinate preparation of quarterly ICS reporting to senior management.
Creation of SOX and non-SOX ICS timetable; preparation & coordination of SOX-Steering Committee Meetings & Minutes & Follow-up.
Launch & monitor completion of annual risk assessments in the GRC Tool in close collaboration with ICS Operational Excellence & Global ICS Testing teams.
Launch & monitor completion of annual Control Self Assessments in the GRC Tool in close collaboration with ICS Operational Excellence & Global ICS Testing teams.
Launch & monitor completion of annual Entity Level Questionnaire (ELC-Q), follow-up on issues raised during annual ELC-Q and prepare summary of results.
Coordinate and schedule quarterly certification meetings with senior management; launch quarterly certification work items in the GRC system, analyze and prepare Management Summary in coordination with Global ICS Leadership team.
Manage and coordinate Non-Audit-Service (NAS) Support. Support Governance, Strategy and Digital Technology team with operational tasks & implementation execution, where needed.
Support the delivery of general ICS training related to the ICS lifecycle in collaboration with the ICS Governance and Framework lead. General ICS training e.g. Risk assessment and design review (RADR), quarterly certification, monthly control performance, control self-assessment, ELC-Q, GRC tool.
Act as a liaison between the ICS Operational Excellence team and GBS stakeholder (control owner, issue owner, etc.), where needed, and support Operational Excellence Team with monitoring and follow-up activities on identified issues and audit findings. Support Digital Enablement Team with GRC tool maintenance activities.
Qualifications:
Master or Bachelor degree in Business Administration, Finance, Accounting, Risk Management, or a related field.
Minimum 3 years in Internal Controls System (ICS), Internal or External Audit or Risk Management (experience in related governance roles in other companies is desired)
Project management certification is desirable.
Good understanding of core regulatory requirements relevant to internal controls, such as SOX, COSO and PCAOB.
Hands-on involvement in ICS operational activities such as lifecycle monitoring, creating of reports and dashboards.
Understanding of financial reporting requirements and how internal controls support financial compliance.
Proficiency with relevant tools (e.g., SharePoint, GRC platforms, Learning Management Systems, Microsoft Office, particularly Excel and PowerPoint).
Effective communication and presentation skills, capable of engaging and aligning stakeholders across levels and functions.
