Performs business and functional analysis for travel and airline applications, translating customer needs into user stories, business requirements, process flows, and gap documents. Collaborates with customers, product owners, development, testing, and Scrum teams; facilitates workshops, application walkthroughs, demos, and requirements reviews. Analyzes data and reports, clarifies scope, decomposes requirements, supports business mapping, tracks action items, and delivers knowledge-transfer sessions.
6+ years of experience in Business analysis with very good data analysis and good communication & documentation skills • Prefer (but not mandatory) BA with Airlines and / or Travel industry domain experience - especially in Airline Passenger Revenue Accounting (PRA), ARC / BSP Settlements, PSS / GDS, NDC, or One Order experience • Very good knowledge of SQL, databases • Good knowledge of BI, Datalake, Snowflake technologies preferred but not mandatory; Java, AWS knowledge desired but not mandatory • Work closely with the development and testing team • Create & document User Stories by collaborating with internal and external stakeholders (in excel and / or Jira) • Able to create BRD, GAP documents, Swim Lane Diagrams, Creating Process Flow charts etc. • Perform functional analysis and support in data & reports analysis, developing business mapping, wherever required • Facilitate and organize business process & application walkthroughs, demos, requirements workshops and meetings with customers product owners & business and Track completion of action items identified to closure • Understand & identify how the customers are using the applications and capture additional requirements based on the feedback • Drive to ensure scope clarity from customers & product owner and be able to split larger requirements into smaller sub-requirements, categorize them (e.g. data, UI, logic), perform additional analysis and supporting documentation as may be required • Communicate and conduct knowledge transfer sessions regarding requirements / user stories with scrum team/s • Participate in sessions for grooming Jira user stories or detailed requirements review with internal and customers team
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
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