Job Description
Introductory market language
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary
As a Fund Servicing Vice President within the JP Morgan Fund Services Trades Team, you will play a pivotal role in managing trade capture, validation, and review of trades recorded in accounting books. This leads to the correct valuation of our mutual fund clients. You will take direct responsibility for the production, review, and delivery of activities related to regulatory requirements and client reporting. This role offers the opportunity to be a domain expert for the team, acting as an escalation point and ensuring timely and appropriate escalation of actual or potential delays and issues with the Supervisors and Management.
Job Responsibilities
- Demonstrate strong leadership skills.
- Build a strong organization by hiring and retaining key talent through effective management skills.
- Manage senior-level stakeholders to enhance service deliverables and improve customer satisfaction survey scores.
- Utilize strong interpersonal skills to collaborate with Business Transformation teams, lead change, and ensure execution.
- Promote a culture of continuous improvement by working closely with Technology partners to enhance execution, quality, efficiency, and consistency of services globally.
- Foster a strong culture of risk and control within the team and the business.
- Lead effectively by motivating, developing, and supporting staff, while training and managing the team.
- Establish policies, procedures, and guidelines that comply with internal and external controls to continuously strengthen the control environment.
Required qualifications, capabilities and skills
- Extensive experience in managing high end customers & institutional clients across multiple jurisdictions and geographies and establishing permanent and sustainable business relations with these strategic clients• Experience as a Program lead for a large transformation initiative ideally with some banking or capital markets experience• Proven ability to deal with complex and ambiguous situations and drive solutions• Proven ability to understand broad business issues and their strategic implications • Ability to keep pace with technical/ operational innovation with a strong understanding of customer needs and industry trends• Proven ability to analyse and assess the business and financial impact of TOM changes• Proven ability to analyse and assess the business and financial impact of TOM changes• Able to share and receive information, transfer knowledge and expertise to / from team members
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
