Provides end-to-end HR operations support across North America, including onboarding, employee data and personnel file management, absence and benefits administration, exits, HR systems support, and employee communications. Maintains data quality, confidentiality, compliance, and service standards while contributing to process improvement initiatives and collaborating with global HR centers and country offices.
We are looking for a highly motivated HR Operations Specialist who will deliver day-to-day quality HR services according to legal and company requirements and be the first point of contact with all HR related matters. In addition, you will be responsible for document, personnel, and employee data management. You will also be engaged in different improvement initiatives where you will have an opportunity to share and implement your ideas. The role is broad and captures many aspects of HR operational processes, team members may be asked to focus on certain aspects within the role.
In your role you will:
- Provide end-to-end HR support for the North America region (Onboarding, Data Administration, Absence Administration, Exit Management, Benefits Administration, support HR Tools & Systems, and other employee life cycle activities).
- Register and maintain employee’s data in the HR system, incl. management of the personnel files.
- Support benefits administration for pensions and employee insurance, including enrolment and termination of eligibility, verify eligibility of staff and dependents and associated invoices.
- Communicate effectively both verbally and in written form with employees.
- Have a strong focus on customer experience improvement KPIs with high attention to time and quality standards.
- Must maintain a high level of confidentiality and adhere to local and global data protection norms.
- Work collaboratively with other team members within the HR Operations Team to share ideas for the continuous improvement of processes, incl. cooperation with the European Global Centre & Regional Centers / Local Country offices.
- Ensure frequent review/governance on data quality on all HR Systems (completeness and correctness of data).
- Flexible work arrangements for better work-life balance.
- Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave).
- Medical benefits ( Insurance and Annual Health Check-up).
- Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance).
- Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
- Additional Benefits (Long Service Awards, Mobile Phone Reimbursement).
- Company bonus/Profit share.
*Benefits may vary based on position, tenure/contract/grade level*
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.
Qualifications- 2-5 years of experience in end-to-end HR Operations managing Employee life Cycle and Employee Data management
- Masters / Bachelor’s degree required in related field.
- Strong knowledge of the HR system landscape (Service Management Tool, Basware invoicing, Oracle HCM, Oracle on premise solution be an advantage).
- Experience from Shared Services organization supporting a number of countries will be an advantage.
- Proficiency in the use of Microsoft Suite required.
- Be enthusiastic, passionate and keen on learning with a ‘can-do’ attitude.
- Excellent written and oral communication in English is required; other languages will be an advantage.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.
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