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CleverTap

Human Resource Intern (6 months)

Posted Yesterday
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In-Office
Mumbai, Maharashtra
Internship
In-Office
Mumbai, Maharashtra
Internship
The HR Intern will support Talent Acquisition and Learning & Development through data analytics, reporting, and dashboard creation to drive insights and improvements.
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About the Role:

We are looking for a detail-oriented and data-driven HR Intern to support the Talent Acquisition and Learning & Development team through analytics, reporting, and insights generation. This role is ideal for someone who enjoys working with data, building dashboards, and translating numbers into meaningful business insights.

What will you do: 

Talent Acquisition (TA) Analytics

  • Assist in maintaining and updating TA dashboards capturing multiple data points across the hiring lifecycle (sourcing to onboarding).

  • Track key recruitment metrics such as TAT, source effectiveness, funnel conversion rates, offer-to-join ratio, and cost-per-hire.

  • Consolidate hiring data from various sources and curate structured reports for leadership review.

  • Support workforce planning and demand forecasting through data analysis.

  • Identify trends and recommend process improvements based on data insights.

Learning & Development (L&D) Analytics

  • Track learning effectiveness metrics (participation, completion, assessment, feedback scores, behaviour change indicators)

  • Build meaningful and professional L&D and Employee Engagement dashboards using AI and analytics tools for leadership reviews

  • Generate periodic reports (weekly, monthly, quarterly) with clear insights and trends

Reporting & Research

  • Curate, consolidate, and present data in structured reports and executive summaries.

  • Support in creating visual dashboards using Excel, Google Sheets, Google slides and other tools.

  • Ensure data accuracy, consistency, timely reporting, and strong attention to detail.

  • Assist in automating manual reporting processes wherever possible.

  • Be savvy in experimenting with and exploring AI tools to improve reporting efficiency, automate workflows, and derive meaningful insights.

What are we looking for:

Must have:

  • Recently completed a Bachelor or Masters degree in Business Management, Human Resource or a related field

  • Demonstrate strong presentation skills to confidently engage stakeholders and deliver HR interventions

  • Data-oriented with the ability to track, analyze, and report training and engagement metrics accurately.

  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Demonstrated problem-solving skills with the ability to take initiative 

  • Ability to embrace and adapt to change in a fast-paced, hybrid environment 

  • Highly organized with a strong attention to detail, clarity, accuracy, and conciseness

  • Ability to multi-task and prioritize work, easily changing direction as needed 

  • Ability to maintain the highest level of confidentiality 

  • Comfortable working in a variety of computer systems, with the ability to quickly learn new platforms

Reporting to: VP Talent Acquisition

Why join us

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

- You are passionate about technology and its impact on the high-growth mobile technology space

- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

- Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

Clever.AI 

CleverTap Developer Documentation

Blogs

TesseractDB™

CleverTap Product Demo

Values 

About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. 

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