Designs and owns competency-based learning programs for frontline sales and customer-facing teams. Responsibilities include curriculum strategy, onboarding and certification programs, training content, facilitator guides, assessments, simulations, knowledge repositories, and content audits. Partners with business and sales leaders to identify capability gaps, measures training effectiveness through learner and business performance data, and continuously improves learning interventions to support productivity and business outcomes.
About Solar Square
Solar Square is looking for a high-impact Instructional Designer to build scalable, competency-driven learning programs for frontline business teams. This role will own the complete learning lifecycle — from curriculum strategy and content creation to continuous optimization based on field performance and business outcomes.
The ideal candidate should be able to translate business requirements into engaging, practical, and performance-oriented learning experiences for sales and customer-facing teams.
Key Responsibilities
Learning Strategy & Curriculum Design
- Design end-to-end learning journeys for frontline business roles including but not limited to:
- Solar Consultant
- LRM
- BTL Marketing – BDE
- Inside Sales – Solar Consultant
- Build structured onboarding, certification, refresher, and performance improvement programs.
- Develop competency-based training frameworks aligned with business KPIs, productivity metrics, and role expectations.
Content Development & Optimization
- Own end-to-end content creation, editing, structuring, and enhancement for business training programs.
- Develop high-impact learning content including:
- Product & process training modules
- SOP-based learning content
- Sales pitch & objection handling modules
- Training decks & facilitator guides
- Assessments, certifications & quizzes
- Role plays & case studies
- Call handling simulations
- Knowledge repositories & FAQs
- Simplify complex business workflows into practical, engaging, and easy-to-consume learning modules.
- Conduct periodic content audits and evaluation to ensure training material remains relevant, updated, and business-aligned.
- Correlate training content with on-ground sales experiences, customer interactions, audits, and field challenges to improve practical effectiveness and learner adoption.
Business Collaboration
- Partner with Program Managers, Business Heads, and Sales Leaders to identify capability gaps and define learning requirements.
- Work closely with Training Teams and Functional Stakeholders to ensure learning interventions drive measurable business impact.
- Support trainers with structured learning material, session plans, and assessment frameworks.
Training Effectiveness & Continuous Improvement
- Track learning effectiveness through assessments, certification scores, audits, feedback, and business performance indicators.
- Analyze learner behavior, field observations, and performance trends to continuously improve content quality and learning outcomes.
- Recommend enhancements in training methodology, content structure, and delivery mechanisms based on business needs.
Preferred Experience
- 2–5 years of experience in Instructional Design, Learning & Development, or Training Content Development.
- Experience in designing learning programs for sales, inside sales, BTL marketing, or operations teams preferred.
- Proficiency in PowerPoint, Google Slides, Excel, and content creation tools.
- Prior experience in startup or high-growth business environments will be an added advantage.
Similar Jobs
Edtech • Software • Consulting
Designs and develops engaging instructional materials, including storyboards, assessments, videos, and interactive eLearning modules. Collaborates with subject matter experts, graphic designers, and developers to ensure content accuracy, learner engagement, accessibility, and technical functionality. Conducts course quality assurance and usability testing, aligns content with learning outcomes, and recommends innovative approaches based on emerging eLearning trends and instructional design best practices.
Top Skills:
Learning Management Systems (Lms)Wcag
Other • Security
Designs and develops instructor-led, virtual, eLearning, video, and performance-support solutions for customers and channel partners. Partners with subject matter experts and stakeholders to translate technical concepts into effective learning experiences. Creates storyboards, facilitator guides, assessments, and multimedia content; manages multiple projects; maintains curricula; applies adult learning and instructional design methodologies; evaluates learning effectiveness; and recommends improvements. Uses authoring tools, multimedia technologies, LMS platforms, and AI-enabled capabilities within a global learning organization.
Top Skills:
Adobe Creative SuiteAi-Enabled Learning TechnologiesArticulate RiseArticulate StorylineCamtasiaLearning Management Systems (Lms)Vyond
Artificial Intelligence • Information Technology • Analytics
Leads instructional design projects for Icertis Academy, analyzing learning needs, developing curriculum strategies, and creating fit-for-purpose global learning solutions. Collaborates with stakeholders, subject matter experts, implementation teams, and vendors to produce storyboards, eLearning, videos, assessments, scenarios, and learner interactions. Evaluates and improves training programs, manages project timelines, creates design standards, and applies generative AI for audio and video development.
Top Skills:
Adobe CaptivateArticulate StorylineCamtasiaElearning Authoring ToolsGenerative Ai
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
