We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Location: Pune, Maharashtra Or Noida, U.P., India
Work Model: Hybrid (On-site presence required)
The Journal Operations Coordinator supports the administration of operational activities at scale across the Research publishing business, including process and workflow change updates, editorial data management, operational change tracking, transition implementation and tracking, and other supporting activities. The role supports both large-scale projects and strategic implementations, as well as business-as-usual (BAU) operations. Working across regional and team boundaries, the coordinator facilitates centralized efforts to maintain product-level data and drive workflow standardization. This position reports to a Senior Manager within the Publishing Operations team, who provides direction on project priorities and the strategic direction of the team.
How You Will Make an Impact:
- Provide operational support for day-to-day journal activities, including Wiley Online Library (WOL) maintenance, Author Guidelines updates, editorial contact data auditing, operational change tracking, and ticketing system support.
- Perform downstream activities across the business to support the centralization of standard journal operational functions across the portfolio.
- Assist in implementing large-scale programs and initiatives across the Research business that enhance journal portfolios while improving efficiency and reducing costs.
- Support an "always-on" operational capability to deliver large-scale, portfolio-wide projects with quick turnaround times.
- Execute operational activities with a focus on speed, accuracy, standardization, optimization, and harmonization.
- Coordinate updates to title-level data within central management information systems, including related data-cleaning activities.
- Serve as a regional point of contact for cross-departmental information requests and provide administrative support for data audits in STEP.
- Act as a first-line resource for data audit efforts across the Research business, utilizing key central systems.
- Support planned annual and sprint-based initiatives to ensure data reliability across the business.
- Provide administrative support for journal transition and transformation activities, including new launches, takeovers, and transfers out.
- Track transition activities and provide due diligence support throughout the transition process.
- Maintain and update all necessary forms, documentation, and supporting resources.
What We Are Looking For:
- Bachelor's degree required; master’s degree preferred.
- 1-3 years of relevant work experience in publishing operations, editorial support, data management, project coordination, or a related field. Relevant internships will also be considered.
- Strong organizational and administrative skills with the ability to manage operational activities at scale.
- Excellent attention to detail and commitment to data accuracy and quality.
- Ability to work effectively across regional teams and cross-functional stakeholders.
- Experience supporting process improvements, workflow updates, operational tracking, and data management activities.
- Strong coordination and project support skills with the ability to manage multiple priorities simultaneously.
- Ability to work independently while maintaining a high level of accuracy and responsiveness.
- A collaborative approach with a focus on standardization, efficiency, and continuous improvement.
- Experience working with management information systems, data audits, and operational tracking tools is preferred.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.
We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
