Lead, Platform Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead, Platform Engineering

Overview
The MPGS Database Service Delivery team is seeking a highly skilled candidate to solve complex problems, build and maintain our databases, and drive Mastercard's database automation and best practices. This role involves administering production, pre-production, UAT, and development database systems, and assisting in the design of the database tier for our global payments solution.
Are you a natural problem solver who enjoys understanding how things work?
Do you have a strong aversion to manual work and strive for automation?
Are you interested in leading database initiatives for a high-performing engineering team?
Do you have experience working with global teams across diverse geographies?
Do you possess an entrepreneurial spirit and embrace critical thinking, innovation, customer service, and continuous improvement?
Database Engineering (DBE) supports Mastercard's Business Systems and Operations worldwide. As part of Technology Operations, DBE champions database engineering best practices, governance, and standards at Mastercard. As a Lead Engineer within the Processing Service Delivery team, you will leverage your expertise to deploy and manage various database technologies in test and production environments for global products.
Education (Preferred):
Bachelor’s Degree in Information Systems or equivalent experience.
Knowledge/Experience (Preferred):
Expert-level knowledge of database management: Installation, creation of new instances, space management, database reorganization and internals, backup and recovery, replication, performance monitoring and troubleshooting, identification of bottlenecks in locks, and waits.
Expert-level working knowledge of RDBMS, specifically Oracle and PostgreSQL (Required), and NoSQL databases (Preferred) with relevant certifications.
Deep understanding and implementation of security standards and best practices for database platforms.
Advanced hands-on experience in database tuning and troubleshooting, with a proven track record of resolving complex issues.
Advanced knowledge of Oracle replication implementation (Golden Gate/DataGuard).
Advanced knowledge of Oracle database internals, Oracle database tuning, and SQL tuning, with the ability to guide and mentor others.
Advanced knowledge of PostgreSQL administration, patching, upgrades, tuning, and replication (physical and logical). Knowledge of xDB replication, including implementation and troubleshooting, is a significant advantage.
Expert working knowledge of backup and recovery for Oracle and PostgreSQL.
Advanced implementation knowledge of partitioning and/or sharding concepts, with experience in designing and implementing solutions.
Expert knowledge of high availability architectures, including Oracle RAC installations and administration.
Comprehensive knowledge of multiple database technologies, including Oracle and PostgreSQL. Extensive experience with more than one database technology is ideal.
Advanced understanding of logical and physical data models for structured and unstructured data, with the ability to design and implement complex data solutions.
Demonstrated strategic understanding of Database Engineering's role in supporting business processes and the ability to align database strategy with business goals.
Demonstrated ability to lead and participate in cross-functional teams for estimating, application designs, and implementation strategies, providing technical leadership and guidance.
Ability to implement proactive monitoring of all databases to predict and diagnose problems before they impact application performance or user experience.
Skills/Abilities:
Strong verbal and written communication skills to build awareness and proactively promote DBA's position in support of sound database structures, data governance, and corporate strategies.
Ability to multitask and prioritize efforts effectively.
Ability to quickly learn and adapt to new technologies.
Ability to collaborate effectively with team members located in multiple geographies.
Ability to provide excellent customer service to internal business partners.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.