Lead Product Manager- Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager- Technical

Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Cryptographic Security Engineering team designs, builds and supports service platforms that provide cryptographic, key management and certificate management functions utilized by global Mastercard application teams.
The candidate must be able to obtain a deep technical understanding of the applications/systems that they are working on and must be willing to dig in and ask challenging questions to make sure that plans are executed efficiently.
Candidates should have a strong interest in Cryptographic Security and demonstrate strong technical leadership and ability to engage in out-of-the-box problem solving.
The role – what we expect you to do day to day
• Be customer obsessed: develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
• Set the vision: define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
• Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding
• Manage strategic alignment across teams: working with stakeholders, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes
• Agile Mindset: advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story.
• Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain
• Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
• Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
• Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post-launch reviews and customer feedback, and incorporate this information into the future launch plans
All About You and What you need to bring:
• Several years of product management or new product development and experience shipping high-quality products. Understands and can explain the business context and the associated customer use cases
• Knowledge of key management and cryptography is desirable
• Experience in Lean Product management
• Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC. Technical savviness to enable TDD and BDD.
• Track record of successful delivery of product features from design, development, deployment and customer integration.
• Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog.
• Data driven – ability to define measurable and SMART leading and lagging metrics
• Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally- across multiple regions. Recognize discordant views and take part in constructive dialog to resolve them
• Ability to engage with numerous stakeholders on existing product capabilities and potential co-development opportunities or dependencies
• Ability to operate in an environment with ambiguity. Able to find people and information and to bring stakeholders into the product journey.
• Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality
• Excellent communication skills, both written and verbal

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.