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Leads hotel maintenance operations, including building systems, HVAC, electrical, mechanical, and life safety maintenance. Manages and develops the maintenance team, ensures regulatory compliance, prioritizes service requests, supports capital improvement projects, oversees contractors and permits, drives energy conservation initiatives, and monitors departmental performance. Collaborates with hotel leadership on emergency procedures, evacuations, and broader property safety protocols.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Chief Engineer / Maintenance Manager, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team
- Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations
- Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies
- Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
- Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs
- Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance
- Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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