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Global Payments

Manager, Application System Development

Posted 2 Days Ago
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In-Office
Pune, Maharashtra, IND
Senior level
In-Office
Pune, Maharashtra, IND
Senior level
Lead a global QA team to design, implement, and maintain automated test suites for a multi-tenant SaaS platform (React frontend, C#/.NET backend). Drive AI/LLM feature validation, API and integration testing, automation framework architecture in GCP CI/CD pipelines, performance and reliability testing, and cross-functional collaboration to ensure product quality.
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Leadership

  • Assist in promoting a positive team culture
  • Demonstrate appropriate leadership style in varying circumstances
  • Keeping a healthy team environment while consistently exceeding the expectations (productivity, quality, timeliness & capacity utilization) of the stakeholders.

People

  • Be a great leader capable of inspiring your teammates and communicating the vision
  • Be able to delegate to your team members ensuring everyone gets a chance to step up
  • Goals setting & career development, coaching & mentoring for the team members and help them achieve their goals
  • Conducts the performance development process, matching team goals with department goals
  • Supports a continuous improvement mindset. Manages recommendations for improvements and encourages team to do likewise.

Delivery

Core Platform Validation - Design, implement, and maintain scalable automated test suites for our core SaaS platform, covering both frontend (React) user interfaces and backend (C#/.NET) APIs.

AI & ML Feature Testing - Lead the testing strategy for our advanced AI capabilities, validating model outputs, ensuring response accuracy, and managing non-deterministic scenarios such as LLM integrations.

End-to-End Ownership - Own the quality assurance lifecycle for complex business logic and customer workflows, ensuring seamless functionality across the entire application stack.

Automation Infrastructure - Architect and evolve our automation framework to support frequent releases, integrating tests into our Google Cloud Platform (GCP) CI/CD pipelines.

API & Integration Testing - Develop comprehensive API tests to verify data integrity, security, and performance across our microservices and third-party integrations.

Cross-Functional Collaboration - Partner with developers and product managers to define acceptance criteria, identify edge cases early, and drive a culture of quality across the engineering organization.

Global Teamwork - Work closely with multiple global teams across the USA, Israel, and UAE, coordinating testing efforts and aligning on quality standards across time zones.

Performance & Reliability - Monitor system stability and drive performance testing to ensure our multi-tenant SaaS solution remains responsive under high load.

Soft Skills

  • Excellent presentation and communication skills.
  • Must have Very Strong Analytical skills
  • A proactive problem-solver with a passion for delivering high-quality software to global enterprise clients.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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