Manager, Business Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Analyst

Overview:
Mastercard is the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee can be a part of something bigger and change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Role:
As a business analyst in the Program Office/Program Operations Team, you will develop data & analytics solutions that sit atop vast datasets gathered by Operational Applications in support of the Technology Division and broader enterprise. The challenge will be to create high-performance algorithms, cutting-edge analytical techniques and intuitive workflows that allow our users to derive insights from big data that in turn drive their businesses.
All About you:
• Knowledge in data engineering, with a strong background in ETL architecture, and data modeling.
• Working closely with data scientists and analysts to provide clean, accessible data for analysis.
• Proficiency in performance tuning across databases, ETL jobs, and SQL scripts.
• Skilled in enterprise metrics/monitoring using tools like Splunk, Grafana, Domo, SMSS, Other BI Related Tools
• Data-driven analytical mindset with a proven problem-solving track record.
• Agile methodologies experience.
• Proven track record in collaborating with cross-functional teams, stakeholders, and senior management
• Experience triaging, troubleshooting, and resolving technical issues to prevent & reduce consumer downtime.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will be considered.
• Ability to guide, mentor, and build skillset of junior team members. Advising on best practices and solution to blockers.
• Desire to drive for automation to reduce manual toil/risk for continuous data consumption/Always-on reporting
• Excellent written and verbal communication skills with the ability to convey complex technical concepts to a diverse audience.
• Ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.