Manager Endpoint Engineers

About Pathlock Inc.

Pathlock is one of the fastest-growing enterprise software companies in the Denver area, redefining Identity Governance and Administration (IGA) space with a modern, AI-first approach. Our platform enables the world’s leading organizations to manage and automate access controls, enforce security policies, and simplify compliance across business-critical applications. From user provisioning and access certification to audit readiness and segregation of duties, Pathlock delivers a comprehensive IGA solution designed for today’s complex IT environments. 

Position Overview:

We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps. 

Key Responsibilities 

·      Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development 

·      Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne 

·      Drive automation initiatives to reduce manual processes and minimize end-user contact time 

·      Ensure endpoints meet compliance requirements 

·      Develop and implement endpoint security policies and procedures 

·      Manage vendor relationships with endpoint management and security solution providers 

·      Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement 

·      Create and maintain documentation for endpoint standards and processes 

·      Collaborate with security and IT teams to implement endpoint protection strategies 

·      Monitor endpoint health metrics and implement improvements to enhance reliability 

·      Coordinate patch management cycles and ensure timely deployment across all devices 

·      Lead incident response efforts for endpoint-related security events 

Required Skills & Qualifications 

·      2+ years of people management experience in IT or technical teams 

·      5+ years of hands-on endpoint management experience 

·      Strong proficiency with NinjaOne or similar endpoint management platforms 

·      Experience managing both Windows and macOS environments at scale 

·      Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar 

·      Deep understanding of patch management, software deployment, and configuration management 

·      Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA) 

·      Strong troubleshooting skills with ability to resolve complex technical issues 

·      Excellent communication skills for vendor management and cross-functional collaboration 

·      Ability to work independently in a remote environment 

·      Must be able to read and speak fluently in English 

Preferred Qualifications 

·      Experience in cybersecurity or identity governance industries 

·      Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar 

·      Experience with zero-trust security models and endpoint detection and response (EDR) tools 

·      Experience with automation tools and scripting for large-scale deployments 

·      Background in implementing self-service IT solutions 

Work Environment 

·      Must be available for occasional meetings across global time zones 

·      On-call rotation participation may be required for critical issues