Manager - Life Sciences Customer Engagement

We’ll trust you to:

• Project delivery and stakeholder management –
• Independently execute customer engagement projects with global teams – Understand project and engagement needs, translate solutions briefs to specific tasks and activities, devise analytical approaches, and manage stakeholder communication (internal and external)
• Design and execute solutions to address specific customer engagement business needs – Sizing, structure, alignment, placement, targeting for field force including auxiliary roles like MSLs, FRMs, PELs etc.
• Work closely with project leads, engagement manager globally as well as associates in the team to conduct high-quality analysis and develop well-structured and impact-driven deliverables
• Establish priorities around project milestones and tasks, flag off potential risks, and come up with mitigation solutions
• Responsible for quality and thoroughness in the analysis and approach for the project
• Solutioning and problem solving
• Think analytically and use a structured approach to understand problems, analyze data, and map out appropriate solutions
• Solution complex business problems around patient solutions, be able to work with structured and unstructured data sets, and devise new ways of analyzing and creating insights
• Firm building
• Contribute to firm-level initiatives including new capability build, templatizing and standardizing approaches for patient solutions
• Develop and maintain knowledge repository, build training plans and templates to ensure upskilling of consultants
• Drive innovation by staying abreast of emerging trends, technologies, and best practices in data science and the pharmaceutical industry
• People management
• Mentor and coach resources on analytical approaches, data sets, and applicable commercial use cases
• Provide guidance and structure to junior resources in projects and through training programs and on-the-job guidance  

You’ll need to have:

• Graduate/Master’s degree from Tier-I/Tier-II institution/university with a strong academic record
• Demonstrated track record of success in executing and delivering data & analytics engagements to life sciences companies
• At least 7 years of relevant experience delivering data and analytics engagements in the Pharmaceutical/Healthcare industry
• At least 4+ years of experience in working across sales force optimization and deployment
•  Strong expertise in using analytics and visualization tools (e.g., Python, R, Alteryx, SAS, Tableau, PowerBI)
• Excellent communication skills and ability to deal with unstructured real-world problems
• Strong passion for understanding and devising solutions for the current issue areas in the pharma industry
• Demonstrated ability to coach and mentor the junior team members
• Ability to operate effectively in an international matrix environment and work with US clients