Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Job Description Summary
• Send™ by Mastercard Move enables near real-time payment transfers to and from billions of card, bank and digital accounts globally. Through a connection to Send, businesses, merchants, governments, humanitarian organizations, financial institutions and others can send money to consumers and businesses domestically and cross-border. Send by Mastercard Move supports multiple use cases, including person-to-person (P2P) transfers, business-to-consumers (B2C) disbursements and government-to-consumer (G2C) disbursements. With our technology and expertise, we are making sending and receiving money safe, simple and fast.
• The Manager, Product Management role is a member of the Send by Mastercard Move team responsible for Global product governance processes. The Manager will play a critical role in driving alignment with market teams on annual objectives by developing and running a Mastercard Move wide product knowledge summit, ensuring they are armed with the necessary tools, resources and support needed to launch Send and to drive the next wave of growth across the globe.
• Key responsibilities include
1) supporting the annual planning process to codify country-level objectives and KPIs (in partnership with regional and market colleagues)
2) managing the product governance structure, which includes maintaining overall product management standards via strong product catalog management, effective control of the Product intake and workflows, along with adherence to critical program tracking tools and process such as AHA, Studio, etc.
3) Driving internal product and process learning through professional development series to ensure the overall product and operations functions are aware of upcoming and existing features of the product

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.