Lead shift-based Network Operations team, act as L2/L3 for troubleshooting, and manage BAU tasks, changes, upgrades and incidents including firewalls, Zscaler, Sucuri WAF, Citrix load balancer, VLAN/VPN/switch/Wi‑Fi support, P1/P2 incident response, and hardware refreshes.
- Shift management of Network Operation team
- Being a L2/L3 resource for troubleshooting any user tickets
- Manage daily BAU tasks, changes, upgrades and incidents
- Like Zscalar maintenance, rules update, website whitelisting etc
- Firewall policy implementation, endpoint whitelisting
- Sucuri WAF creation for new applications
- Citrix load balancer
- VLAN creation
- VPN tunnel creation
- Switch maintenance
- Wi-Fi/LAN/Network support
- Troubleshooting application issues (related to network)
- P1/P2 incidents
- Switch, Firewall upgrades
- Hardware refresh
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
