Lead Oracle Cloud ERP managed services delivery and a cross-functional team. Provide solution architecture for Oracle Financials, integrations (OIC, REST/SOAP), reporting, governance, and automation. Act as primary customer escalation point, ensure SLA/KPI compliance, support Q2C/O2C/R2R processes, and maintain SOX/ITGC controls.
Oracle Fusion Solution Architect & Managed Services Lead1Title: Oracle Fusion Solution Architect & Managed Services Lead
Experience: 12+ Years
Location: Pune /Hybrid
We are seeking an experienced Oracle Fusion Solution Architect & Managed Services Lead to drive Oracle Cloud ERP Managed Services (AMS/RTB) for a global US-based customer. The ideal candidate will combine strong Oracle Fusion functional and technical expertise with team leadership, service delivery management, and customer-facing responsibilities.
Key ResponsibilitiesLeadership & Service Delivery- Lead and manage a cross-functional team of Oracle Functional Consultants, OIC Developers, Reporting Analysts, and Support Engineers.
- Own end-to-end Oracle Fusion AMS delivery, ensuring SLA/KPI compliance and operational excellence.
- Act as the primary customer-facing lead and escalation point for critical incidents and service issues.
- Drive resource planning, team development, stakeholder management, and continuous improvement initiatives.
- Provide architecture leadership across Oracle Financials Cloud (GL, AP, AR, Cash Management, Fixed Assets, Revenue Management), Subscription Management, and Advanced Collections.
- Review and govern solution designs, integrations, extensions, security controls, and best practices.
- Support enterprise processes including Quote-to-Cash (Q2C), Order-to-Cash (O2C), and Record-to-Report (R2R).
- Provide hands-on expertise in Oracle Integration Cloud (OIC), REST/SOAP APIs, and enterprise integrations.
- Manage integrations with Salesforce CPQ/Apttus, Zuora Billing & RevPro, MuleSoft, Concur, Avalara, YayPay, CyberSource, Adyen, Bank of America, and JPM Chase.
- Resolve complex integration, synchronization, and data integrity challenges.
- Lead reporting initiatives using OTBI, BI Publisher, Financial Reporting Studio, and Oracle Fusion Data Intelligence (FDI).
- Drive automation, observability, AI adoption, Oracle quarterly release management, and service improvements.
- Ensure compliance with SOX, ITGC, audit, change management, and governance standards.
- 12+ years of Oracle ERP experience, including 5+ years in Oracle Fusion Cloud.
- Proven experience leading Oracle Managed Services (AMS/RTB) engagements and global delivery teams.
- Strong expertise in Oracle Financials Cloud, Subscription Management, and Advanced Collections.
- Hands-on experience with Oracle Integration Cloud (OIC).
- Strong understanding of Q2C, O2C, and R2R business processes.
- Experience working directly with US-based customers and offshore teams.
- Familiarity with Salesforce, Zuora, MuleSoft, ServiceNow, Jira, and Datadog.
- Oracle Fusion Financials Cloud
- Oracle Integration Cloud (OIC)
- AMS/Managed Services Leadership
- Solution Architecture
- Stakeholder & Team Management
- Incident & Service Delivery Management
- Reporting & Analytics
- Automation & Governance
- Strong ownership and accountability mindset.
- Excellent communication and executive stakeholder management skills.
- Customer-focused with strong problem-solving abilities.
- Flexible to collaborate across US time zones and support critical business operations when required.
Jade Global Pune, Mahārāshtra, IND Office
Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, , , Pune, Maharashtra , India, 411014
Jade Global Pune, Mahārāshtra, IND Office
7th Floor M Agile, Baner Road Baner, , , Pune, Maharashtra , India, 411045
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