PHI - Senior Executive Assistant

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description: Sr. Executive Assistant

Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.

This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.

Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory!

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

To partner with us in this mission, we are looking for a dynamic and customer-focused, Sr. Executive Assistant serves as a key strategic partner and operational support to senior leadership, ensuring seamless coordination, enhanced productivity, and effective communication within the organization. This role is pivotal in managing executive priorities, safeguarding confidentiality, and enabling leaders to focus on high-level strategic initiatives.

• Manage executive calendars, scheduling meetings, and ensuring time optimization.
• Coordinate travel arrangements, prepare expense reports, and handle logistics for executive activities.
• Act as a liaison between the executive and internal/external stakeholders, maintaining effective communication channels.
• Handle sensitive information with utmost confidentiality and professionalism.
• Assist in managing special projects and initiatives, tracking progress, and ensuring deadlines are met.
• Support planning and execution of organizational events, meetings, and presentations.
• Improve executive workflow by identifying bottlenecks and providing solutions.
• Develop and maintain systems for document organization, task prioritization, and efficient time management.
• Build and maintain positive relationships with key stakeholders, fostering collaboration and trust.
• Proactively anticipate challenges and offer solutions to streamline operations.
• Handle confidential documents and safeguard sensitive information.

• A bachelor's degree in business administration, communications, or a related field is often preferred.
• Professional certifications in executive assistance, project management, or office administration (e.g., Certified Administrative Professional - CAP) may be an advantage.
• Extensive experience (usually 5+ years) in executive support or high-level administrative roles.
• Proven track record of managing complex calendars, handling confidential information, and working closely with senior leadership.
• Ability to prioritize tasks effectively and manage multiple deadlines.
• Proficiency in creating systems for efficient workflow and documentation.
• Exceptional written and verbal communication abilities for drafting correspondence, reports, and presentations.
• Skilled at liaising with internal and external stakeholders diplomatically and professionally.
• Advanced knowledge of office software (e.g., Microsoft Office Suite, collaboration tools like Teams).
• Familiarity with calendar management tools and productivity software.
• Strong ability to anticipate challenges and proactively find solutions.
• High degree of professionalism and integrity in handling sensitive information.
• Strong relationship-building capabilities to maintain positive interactions with stakeholders.
• Adaptability to navigate diverse situations and personalities effectively.
• Knowledge of planning, executing, and tracking project progress.
• Resourcefulness in coordinating multiple initiatives or events simultaneously.
• Ability to thrive in a fast-paced and dynamic environment.

• Anticipating the needs of executives before they even arise and staying two steps ahead. This ensures seamless support and allows leaders to focus entirely on strategic priorities.
• Thriving in dynamic environments and staying calm under pressure. Whether it's a sudden change in schedule or a high-stakes meeting, the ability to adapt and deliver is invaluable.
• Cultivating meaningful connections with stakeholders, colleagues, and clients to foster trust and enhance collaboration across the organization.
• Contributing beyond administrative tasks by understanding organizational goals and helping align operations to meet them.
• Flawless handling of calendars, travel plans, and workflows to optimize efficiency and reduce distractions.
• Engaging with clarity, professionalism, and diplomacy—whether crafting persuasive presentations or navigating complex discussions.
• Tackling challenges with resourcefulness, creativity, and sound judgment, ensuring that solutions are not just effective but elegant.
• Being the ultimate guardian of sensitive information, fostering trust and confidence at all levels.

Mumbai

If you think this role is the right fit for you, please send your story along with your resume to [email protected] We are eager to catch up!

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.