Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud

Job Summary
Mastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard’s mission to power an inclusive, digital economy.
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Key Responsibilities
• Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
• Facilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
• Conduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
• Create and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
• Collaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
• Run Epic refinement sessions and support PI slotting and project planning.
• Monitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
• Build iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
• Develop strategic business cases and ROM estimates for transformation initiatives.
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Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
• Proven ability to lead in a matrixed environment with autonomy.
• Strong problem-solving skills using both quantitative and qualitative methods.
• Experience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
• Proficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
• Familiarity with AI/ML technologies.
• Ability to use data and metrics to support assumptions and business cases.
• Knowledge of the financial services industry, especially retail banking and payments.
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Preferred Qualifications
• Advanced degree in a technical or business discipline.
• Experience with Aha! and product scorecard frameworks.
• Strong communication and stakeholder management skills.
• Experience in strategic planning and OKR lifecycle management.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.