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eClerx LLC

Process Manager

Posted 12 Hours Ago
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In-Office
Pune, Mahārāshtra, IND
Mid level
In-Office
Pune, Mahārāshtra, IND
Mid level
Lead and improve operational processes to boost efficiency and service quality. Drive process standardization and automation, monitor KPIs and SLAs, manage stakeholder relationships, and support team development to deliver client-focused outcomes.
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About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

eClerx LLC Pune, Mahārāshtra, IND Office

Block 01, Wing A – LG, 1st, 2nd and 3rd and Wing A & B 4th Floor, Quadron Business Park, Rajiv Gandhi Infotech Park, Hinjewadi Phase 2, Pune, India, 411 057

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