Procurement Systems Support Analyst

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly‑Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. 

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

Summary of Position:

• Provide procurement system and reporting business support for K-C North America. Monitor and resolve questions and requests from business partners in the procurement user support mailboxes per established service level agreements. Ownership for consignment processes.  Drive continuous improvement and escalate system issues to drive resolution with technical support teams. Successful Procurement Systems Support Analyst have solid analysis skills, great communication skills both written and verbal, work well in a highly collaborative environment, and manage/balance multiple projects.

To succeed in this role, you will need the following qualifications:

Prefeed Qualifications: 

• Monitor and resolve questions and requests from business partners in the procurement user support mailboxes per established service level agreements.  

• Provide daily support for EDI Electronic Data Interchange and ASN Advance Shipping Notice errors and issues to ensure seamless flow from vendors, suppliers to Kimberly-Clark and its business partners. 

• Create entries in system tables to support procurement requirements and ordering processes.

• Support consignment processes and reporting.

• Provide first level support for Taulia procurement system for user questions and troubleshooting.  

• Escalate system issues to technical support team to ensure timely resolution.

• Manage system and tool security access based on role definitions.

• Generate, monitor, and report out key performance indicators and scorecards to reveal issues and highlight system enhancement opportunities.  Include actions taken to address red conditions.

• Establish continuous improvement targets and apply LEAN problem-solving techniques to improve system and process efficiencies and First Time Quality. Develop and maintain standard work documents for EDI, ASN, and other procurement transactions. Utilize other LEAN principles as needed.

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Required Qualifications:

• ​​Bachelor's Degree in relevant field with at least 3 to 7 years of experience. 

• Understanding of and experience with procurement systems and processes and SAP.  Strong systems aptitude.

• Demonstrated ability to effectively utilize tools and processes for continuous improvement.

• Knowledge of Power BI and various reporting tools.

• Experience in EDI and ASN transactions. 

• Experience with a broad mix of technologies, IT infrastructure and order processing. 

• Proficient in data access tools and PC based applications Windows, Word, Excel and PowerPoint, Reporting Tools. 

• Results and strategy oriented, strong oral and written communication, analytical, trouble shooting, change management, project and risk management and building relationships. 

• Attention to detail and responsiveness to quickly resolve issues is a must.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

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