Product Manager

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in consumer and community Banking , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Refines Epics into executable Stories for technology engineering teams that will deliver business value to a customer within one release
• Refines stories to a level of detail that will enable code to be written and tested without defects or requirement gaps; write acceptance criteria and generate test scripts
• Analyzes and verifies business requirements and acceptance criteria for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Drives timely refinement of Epics and completion/delivery of. Stories in order to meet sprint and release goals
• Participates in technical desk checks with engineers and Quality Analyst partners; identify, prioritize and drive resolution of critical defects
  In partnership with product leads, participate in User Acceptance Testing with clear and documented testing goals and timelines in accordance with release cycles
• Ensure timely resolution or risk acceptance of defects by prioritizing based on criticality using analytics and severity guidelines, while mitigating customer impact.
• Participates in monthly control checks, ensuring continued feature/capability accuracy either through automation or manual checks, recurring Agile ceremonies of aligned scrum teams

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Understanding the feature differences in features between Android and iOS platforms.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Expertise and ability to communicate and translate business requirements into executable technical requirements
• Structured thinker, effective communicator with excellent verbal & written communication skills
• Experience with bringing together cross functional teams and leading successful execution
• Demonstrated ability to manage to tight delivery timelines, maintain calmness under pressure, and operate in a sometimes-ambiguous and often-fluid environment
• Proficient with the Microsoft Office suite and with JIRA
• Experience working in financial services, retail banking, branch, digital payments, online and mobile platforms, etc.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience with API-based designs, microservices, web services
• Ability to read code (React JS) and API service definitions in order to understand existing system behavior
• Web service and database technologies; appreciation of responsive web design
• Experience of working with JIRA, Adobe Experience Manager, and Figma
• Understanding of Quality Assurance best practices and various types of testing

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.