Product Owner

Job Description

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work.

Overview: A Product Owner works closely with prospects and customers, internal customer support, sales, and most of all engineering teams to guide new features and products from idea to release by working with scrum teams to define and execute changes to products. A Product Owner spends much of the time working to understand key customer workflows to identify gaps, create solutions to solve problems that drive value, translate business needs and technical requirements into epics for scrum teams to execute, and deliver solutions to make customers happy.

Key Responsibilities:

• Gather details and gain an in-depth understanding of the current marketplace, personas, buyers, and user problems, and know key workflows by working with market-facing teams to review market data, observe users, gather customer feedback, and administer surveys and UX studies.

• Document detailed business problems and technical requirements.

• Develop a deep understanding of the products your teams create and support.

• Use market data to drive planning and execution to successfully deliver both strategic and tactical market-driven products.

• Partner with customer support, sales, and development teams to act as the voice of the customer and to channel feedback, mediate, and drive consensus between these groups.

• Work with customer support and marketing teams to successfully release new versions of products as well as create sales and training materials for new versions.

• Mentor and coach the teams on Agile and Scrum frameworks and processes.

• Facilitate release and sprint planning processes, and scrum ceremonies, and empower team commitments for release and sprint delivery.

• Collaborate with the teams, monitor and track release and sprint milestones, and facilitate mitigation of issues and risks.

Qualifications:

• 4 + years experience as a product manager, product owner, or business analyst in agile environments.

• 2+ years’ experience with the Atlassian/Jira/Confluence suite and other project/program management tools.

• Bachelor’s degree in Computer Science or Information Technology.

• Considers how changes have strategic rather than tactical impacts.

• Experience leading, working with, and facilitating agile and scrum ceremonies.

• Curious to discover, and consider different possibilities, enthusiastic, self-motivated, energetic, can think and react quickly, and is a natural problem solver.

• Enjoys working with technical teams to develop technical solutions, as well as external key users and buyers to discover ambiguous problems in workflows.

• Must work well with multiple stakeholders with differing objectives in a dynamic environment.

• Excellent communication skills, both written and verbal, and the ability to translate complex business requirements and technical details to and from development and customer-facing groups.

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles