The Product Owner collaborates closely with teams to prioritize and deliver on CRM objectives, fostering innovation and ensuring effective communication across all levels.
Organisation: CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.Business & Team: Institutional Banking and Markets (IB&M) is responsible for managing the Group’s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs an important internal role for the Group by providing equities, markets, lending and transaction banking execution capabilities to other CBA business units that allows them to capture opportunities with business customers.IB&M has a clear vision and focus to extend customer relationships through innovation, data and digital platforms, building on our core capabilities. This role is within the Quants, Data, Analytics and Technology group, and the purpose of QDAT is to power, transform and grow IB&M. We have a broad mandate but primarily use scientific techniques to develop scalable and rich content to derive unique insights for institutional clients and internal bankers/product specialists, sales/traders. These capabilities enable IB&M to deliver on its purpose of combining global connectivity and capability for our clients.Impact & Contribution:Institutional Banking and Markets (IB&M) is responsible for managing the Group’s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs an important internal role for the Group by providing equities, markets, lending and transaction banking execution capabilities to other CBA business units that allows them to capture opportunities with business customers.IB&M has a clear vision and focus to extend customer relationships through innovation, data and digital platforms, building on our core capabilities. This role is within the Quants, Data, Analytics and Technology group, and the purpose of QDAT is to power, transform and grow IB&M. We have a broad mandate but primarily use scientific techniques to develop scalable and rich content to derive unique insights for institutional clients and internal bankers/product specialists, sales/traders. These capabilities enable IB&M to deliver on its purpose of combining global connectivity and capability for our clients.Roles & Responsibilities: Advertising End Date: 29/06/2025
Job Title: Product Owner- CRMLocation: Bangalore
- Work closely with the Digital Customer Crew Lead, the Customer Hub delivery team and other Product Owners within the Digital Customer Crew to identify, quantify and prioritise squad backlog to deliver on the our Customer Hub CRM objectives and key results
- Work with your cross-functional squad to deliver on the Customer Hub CRM product roadmap, in consultation with other squads working within the Customer Hub environment.
- Act as a conduit across teams to ensure information flow, commitments can be delivered and escalation of risks, issues and dependencies
- Foster a culture of excellence, innovation, and continuous improvement, particularly in the context of digital experiences for our people and customers
- Minimum Experience is 10 years
- Experience within the Salesforce ecosystem is required
- Experience in delivering end-to-end solutions directly to business users, ideally in the financial services industry
- Practical experience in either Institutional banking products (lending, transaction banking) or financial markets products and relationship driven business models is advantageous
- The ability to navigate a complex domain and engage with stakeholders across all levels.
- An innate ability to effectively communicate with all stakeholders from sales to technical leadership groups.
- Self-starter with strong attention to detail with a passion and understanding for banking products and services
- Bachelor’s degree in Engineering in Computer Science/Information Technology
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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