The Product Owner will build customer-loved products, manage the backlog, prioritize tasks, analyze feedback, and collaborate with delivery teams to ensure product success.
ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.
Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.
ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.
Key Responsibilities
We are looking for an experienced Product Owner who is passionate about building products that customers love. You will contribute towards the discovery, definition, delivery and performance of products and services in the ParentPay engagement portfolio.
You will define and own the details of the business value delivered at product level. You should be able to support the product, user and business priorities and help achieve the desired business and user outcomes. You play the role of the team linguist and should be able to talk with design, tech, and business to ensure the product delivers on user, business, and technical needs.
You will be responsible for understanding the needs of your users, working on the product backlog, and aid in delivery acceleration through creative thinking, an evidence-based approach and a keen focus on user and business value.
You will also need to develop an understanding of the UK education market, product vision and build expertise in your domain space to be able to effectively work with and guide your agile delivery teams.
We are looking for a strong all-rounder who has experience as a storyteller and technical liaison, can communicate the product vision to the technical team, can effectively manage collaboration amongst the team and understands user experience design, data analytics, sales, and marketing.
· Develop understanding of the market segment and product positioning.
You will define and own the details of the business value delivered at product level. You should be able to support the product, user and business priorities and help achieve the desired business and user outcomes. You play the role of the team linguist and should be able to talk with design, tech, and business to ensure the product delivers on user, business, and technical needs.
You will be responsible for understanding the needs of your users, working on the product backlog, and aid in delivery acceleration through creative thinking, an evidence-based approach and a keen focus on user and business value.
You will also need to develop an understanding of the UK education market, product vision and build expertise in your domain space to be able to effectively work with and guide your agile delivery teams.
We are looking for a strong all-rounder who has experience as a storyteller and technical liaison, can communicate the product vision to the technical team, can effectively manage collaboration amongst the team and understands user experience design, data analytics, sales, and marketing.
· Develop understanding of the market segment and product positioning.
· Consistently evaluate and become the expert in the domain space.
· Understand the market and the competitive landscape.
· Collaborate with the product manager to understand the product vision and roadmap.
· Identify success criteria and to translate the product vision into executable goals that can be met in an incremental and iterative manner.
· Prioritize the backlog and align to product strategy.
· Assess customer feedback and investigate customer issues.
· Analyze information and make recommendations.
· Ability to define user journeys, process mapping, use cases, etc.
· Work closely with stakeholders on delivery teams (developers, QA, delivery managers) in designing, implementation and testing of the solutions.
. Work effectively within cross-functional teams in a complex, matrix environment.
· Facilitate, mediate, and gain agreement between groups.
Demonstrate clarity of thought and the ability to translate the complex into simple and
About
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
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