Why Us
NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.
We #GoBeyondWorkflows to create new kinds of experiences for our customers.
Come join our Crew!
The Role
The Proposal Leader is responsible for driving proposal strategy, consulting-led solutioning, and commercial deal shaping for complex ServiceNow opportunities. This role partners across sales, delivery, and advisory teams to build winning, delivery-realistic proposals, identify client opportunities proactively, and mentor teams as part of the COE business planning.
We are #GoingBeyond Come join our crew!
What You Bring Along
- Own and lead end-to-end proposal strategy for mid-to-large ServiceNow consulting deals across multiple accounts.
- Drive solution shaping, proposal governance, and win themes aligned to customer business outcomes.
- Translate client challenges into advisory-led proposals, not just platform implementation responses.
- Ensure proposal submissions are high quality, commercially viable, and delivery-realistic.
- Bring a strong background in delivery and/or solutioning (not purely sales)
- Build and validate scalable solution approaches, effort estimates, staffing models, timelines, and delivery plans
- Ensure proposals are grounded in real-world implementation experience, risk management, and measurable outcomes.
- Partner with leadership to create repeatable frameworks for proposal efficiency and win-rate improvement.
- Run and improve a consistent commercial process across a portfolio of accounts including deal qualification and shaping, Pricing models and commercials, Margin considerations, Assumptions, risks, and dependencies.
- Orchestrate multiple functions across the organization including Sales, Delivery, Advisory/Consulting, Solution Consulting (SC), Product/platform teams (as required)
- Act as the “connector” who aligns stakeholders to deliver one unified proposal narrative and plan.
- Identify insights and opportunities before the client asks, demonstrating proactive consulting behavior.
- Bring a “client-first” approach to uncover transformation opportunities in workflows, operating models, and platform modernization.
- Build capability in proposal excellence and consultative solutioning across the organization.
- Systems thinking and ability to connect business, technology, people, and process.
- Outward curiosity and ability to inspire the same in teams.
Education:
- Bachelor’s degree in Computer Science, Data Science, AI/ML, or a related field.
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].
