Similar Jobs
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role: Quality Control Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
SUMMARY:
The Quality Control Network Engineer ensures that all network‑related tools, artifacts, and post‑conversion updates meet required standards for accuracy, completeness, and operational readiness. This role is highly collaborative and time‑sensitive, providing real‑time support during business hours to minimize delays, maintain data integrity, and ensure smooth day‑to‑day execution across network operations and conversion activities.
PRIMARY DUTIES include but not limited to:
Post‑Conversion Validation
- Verify that all required tools, systems, and artifacts are updated correctly following network conversions or migrations.
- Confirm data accuracy, configuration completeness, and alignment with established quality standards.
Proactive Issue Follow‑Up
- Track open gaps or discrepancies and follow up with accountable owners to ensure timely remediation.
- Confirm that corrective actions are completed and documented.
Real‑Time Daytime Support
- Serve as the primary daytime contact for questions, issues, and clarifications related to tool updates and conversion quality.
- Resolve or escalate issues promptly to prevent workflow delays.
Daily Defect Tracking & Reporting
- Maintain a daily defect log capturing issues, owners, remediation status, and closure timelines.
- Provide simple, clear daily status reporting (e.g., percentage of tools updated on Day 0, defect rate, time‑to‑closure).
Daily DMS Call Participation
- Attend the daily DMS (Daily Management System) call to review issue counts, track progress, and confirm tool clean‑ups are completed.
- Communicate updates and risks to stakeholders in a concise, actionable manner.
Day‑Shift Coverage
- Provide consistent Monday–Friday coverage from 8:00 a.m. to 5:00 p.m. US Eastern Time to support real‑time operations and ensure continuous quality oversight.
COMPETENCIES:
- Exposure to automation tools (e.g., Ansible, Python scripting).
- Experience in enterprise-scale network migrations or hardware refresh projects.
- Certifications such as Fortinet NSE, CWNA, JNCIA, or Mist AI certifications are advantageous.
- Strong understanding of network tools, configuration artifacts, and operational workflows.
- Excellent attention to detail and a structured approach to tracking issues and updates.
- Strong communication skills with the ability to coordinate across multiple teams.
- Proficiency with defect tracking tools, reporting dashboards, or workflow management systems.
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- 5-7 years of hands-on experience in wired and wireless network engineering.
- Working knowledge of Juniper Mist switch and wireless solutions and associated tools.
- Working knowledge of Fortinet firewalls.
- Basic experience with Cisco networking technologies (IOS)
- Experience with Service Now
- Basic experience with Cisco DNAC
- Experience with wired and wireless monitoring and troubleshooting tools.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
📩 Interested candidates may share their updated resumes to:
[email protected] / [email protected]
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
