The Resource Manager is responsible for full life cycle recruiting, managing client relationships, sourcing candidates, and ensuring positive candidate experiences while driving staffing initiatives and solutions.
Job Summary & Responsibilities
- Bachelor's degree or equivalent experience in business related field or Human Resources discipline.
- More than 5 years of experience in high volume full life cycle recruiting with proven success managing senior executive clients and business leaders, preferably within the staffing or contingent worker space in India.
- Experience with ATS, spreadsheets, databases and Human Resources information systems preferred.
- Consulting experience, leading major change efforts, preferably in the area of staffing initiatives.
- Excellent communication skills (both verbal & written) with exceptional interpersonal skills.
- Ability to work well as a strategic resourcing representative to internal stakeholders, as well as within the strategic resourcing team.
- Thorough planning, time management and organizing abilities.
- Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.
- Act as fulfillment arm and consultant by driving creative solutions relative to each client engagement.
- Must possess an understanding of clients' internal issues/hurdles and be able to develop solutions that encompass strategic resourcing methodologies and best practices.
- Educate internal account teams and clients on best practices methodologies and how to implement these in the business.
- Negotiate with all parties (including account teams, partners and customers) on fulfillment options.
- Ability to qualify business opportunities internally and externally to determine viability.
- Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
- Ability to develop, maintain and grow profitable relationships with our partner community.
- Ability to maintain and work through issues, questions and concerns that arise through the course of business with these partners.
- Communicate regularly with our partner community concerning projects, potential business, new business and status of existing business.
- Promptly communicate candidate status to partners involved in the interview process.
- Source candidates for requisitions across multiple departments, locations and skill levels (ranging from entry level to director level).
- Leverage multiple sourcing channels and be adept at sourcing a high volume of candidates directly and through staffing partners while meeting the SLA's of the business.
- Evaluate skill level, conduct efficient and professional interview process, and drive offer process.
- Maintain candidate pipelines and communicate recruiting status regularly.
- Manage candidate experience including positioning the opportunity & company, administer technical exercises, phone screens, coordinate interview schedules, summarize feedback, make hiring recommendations, and manage the offer process, background checks and pre-employment process.
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