Own full sales cycle for Zoho apps: qualify leads, run demos, prepare proposals, close B2B deals in SMB/Mid-Market, manage Zoho CRM pipelines, collaborate with internal teams, and meet revenue targets.
- Lead Management: Identify,
qualify, and nurture sales leads through multiple channels.
- Customer Engagement: Build
rapport with contacts, understand their requirements, and guide them through
the sales process.
- Sales Process Management: Handle
incoming calls and emails, assign leads to appropriate sales representatives,
and ensure timely follow-up.
- Zoho CRM Management: Use
Zoho CRM and related tools to track leads, manage pipelines, and monitor sales
activities.
- Collaboration: Work
closely with sales and marketing teams to align goals and develop lead
generation strategies.
- Reporting & Analysis: Generate
and analyze sales reports using Zoho tools to identify trends and opportunities
for growth.
- Consistently achieve or exceed monthly, quarterly,
and annual New Business sales targets.
- Build and maintain strong, long-lasting customer
relationships by understanding their needs and providing tailored solutions.
- Serve as the main point of contact for prospects
during their evaluation of Zoho App(s).
- Maintain in-depth knowledge of Zoho’s product
offerings and industry trends.
- Prepare and deliver compelling commercial proposals
and presentations to prospective clients, highlighting the benefits and
features of Zoho App(s).
- Manage the entire sales cycle from prospecting to
closing deals, ensuring timely follow-ups and clear communication throughout
the process.
- Maintain a viable pipeline of opportunities,
nurture them, negotiate terms, and close sales agreements.
- Collaborate with internal teams, including
Presales, Marketing, Product Development, and Customer Support, to ensure a
seamless customer experience.
- Provide regular sales reports and forecasts to the
MD and the Director of Sales, highlighting achievements, challenges, and areas
for improvement.
- Collaborate with
customer's implementation partner, wherever needed to achieve overall
satisfaction with the solution and create a trusted 3 way partnership between
customer, partner, and Zoho.
- Use solution selling expertise to respond optimally to customer needs and help
them realize business value from adopting Zoho's suite of products.
Requirements
- Experience: Minimum 3 to 8 years of experience
in sales or business development from a software/SaaS
background.
- Prior experience in selling SaaS applications such
as CRM, ERP, Accounting, Marketing Apps and HRMS is preferred.
- CRM Expertise: Strong working knowledge of Zoho
CRM and lead generation techniques.
- Proven track record of closing B2B deals in the SMB
and Mid Market segments as well as consistently exceeding New Business revenue
targets.
- Ability to deliver effective presentations and
product demos highlighting the key value proposition.
- Open to travel domestically for customer meetings.
- Comfortable using tools such as CRM for process
management and reporting.
Communication Skills: Excellent verbal and written communication skills. - Team Player: Ability to work independently and as part of
a collaborative team.
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