Partners with business and technical stakeholders to define, design, and deliver Salesforce Sales Cloud enhancements and new automation solutions. Manages initiatives end to end, including requirements, scope, schedules, budgets, risks, stakeholder communications, and delivery coordination. Collaborates with Sales Operations, Finance, Operations, administrators, integration teams, and product development to prioritize work, estimate effort, maintain SLAs and KPIs, and support scalable business processes.
Salesforce ( Sales Cloud) Business Analyst1
- Partner with key business and technical stakeholders to enhance current solutions, and develop new ones.
- Drive and project manage initiatives End to End from inception to delivery
- Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
- Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders
- Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems.
- Deliver On Schedule, On Budget, and On Scope Projects
- Design and Build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes.
- Maintain SLAs and KPIs
- Act as the liaison between PM, SalesOps, and occasionally finance, Operation, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks
- Identify tasks and work with the application administrators, integration, and product development team to estimate delivery of proposed projects/automations.
- Prioritize and perform multiple tasks simultaneously
- Work independently as well as collaboratively with a cross-functional team.
Jade Global Pune, Mahārāshtra, IND Office
Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, , , Pune, Maharashtra , India, 411014
Jade Global Pune, Mahārāshtra, IND Office
7th Floor M Agile, Baner Road Baner, , , Pune, Maharashtra , India, 411045
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
