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Dentsu Creative

Salesforce Solution Architect

Posted 11 Days Ago
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In-Office
Kharadi, Pune, Maharashtra, IND
Senior level
In-Office
Kharadi, Pune, Maharashtra, IND
Senior level
Lead design and delivery of enterprise Salesforce solutions (FSC, Data Cloud, Agentforce). Define end-to-end architecture, run discovery and governance, drive integrations, support pre-sales, mentor teams, and ensure scalability, security, and best practices.
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Job Description:

Salesforce Architect – Job DescriptionRole Overview

We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre-sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high-performing Salesforce solutions aligned with business objectives.

Must Have
  • Over 8-10 years of experience in Salesforce implementation, with at least 4–5 years in a Solution Architect role.
  • Strong expertise in Salesforce Core technologies including:
  • - Sales Cloud
  • - Service Cloud
  • - Apex
  • - Visualforce
  • - Lightning Components / LWC
  • Proven experience designing and delivering enterprise-scale Salesforce solutions.
  • Hands-on experience defining end-to-end solution architecture for complex Salesforce implementations.
  • Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions.
  • Strong understanding of Salesforce FSC data models, business processes, and industry best practices.
  • Mandatory certifications:

- Salesforce Agentforce Certification

- Salesforce Data Cloud Certification

  • Hands-on experience with Salesforce Data Cloud implementation and customer data strategy.
  • Experience leveraging Agentforce capabilities to build AI-powered customer engagement and service experiences.
  • Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations.
  • Ability to define and manage scalable, secure, and maintainable solution architecture across the Salesforce ecosystem.
  • Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third-party system connectivity.
  • Proven ability to lead cross-functional technical teams and guide implementation delivery.
  • Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions.
  • Strong hands-on experience in:

- Solution definition

- Technical discovery workshops

- Architecture governance

- Estimation and proposal development

- Pre-sales and client solutioning

  • Ability to present technical solutions and architecture recommendations to business and executive stakeholders.
  • Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices.
  • Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities.
  • Hands-on experience integrating Salesforce with enterprise systems using APIs and integration frameworks.
  • Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects.
  • Excellent communication, stakeholder management, and problem-solving skills.
Good to Have
  • Salesforce Certified Application Architect certification – preferred.
  • Salesforce Certified Solution Architect certification – preferred.
  • Experience working in Agile delivery environments.
  • Exposure to AI/GenAI capabilities within the Salesforce ecosystem.
  • Experience supporting RFPs, solution estimations, and client presentations during pre-sales engagements.
  • Knowledge of enterprise architecture frameworks and governance methodologies.
Key Responsibilities
  • Define and own Salesforce solution architecture across business and technology streams.
  • Lead FSC, Data Cloud, and Agentforce solution implementations.
  • Conduct architecture workshops, discovery sessions, and technical assessments.
  • Drive solution design aligned with scalability, security, governance, and performance best practices.
  • Partner with business stakeholders and delivery teams to translate business requirements into technical solutions.
  • Provide architecture guidance during implementation and deployment phases.
  • Support pre-sales activities including solutioning, estimations, architecture proposals, and client discussions.
  • Review technical designs, code quality, and integration strategies.
  • Mentor and guide Salesforce developers, technical leads, and architects.
  • Ensure alignment with enterprise architecture standards and Salesforce best practices.
Preferred Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
  • Strong understanding of enterprise integration and CRM transformation programs.
  • Experience working with global delivery teams and enterprise clients.
  • Ability to manage multiple stakeholders and complex delivery programs effectively.

Location:

DGS India - Pune - Kharadi EON Free Zone

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

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