Senior AI, Automation Developer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

About PTC (NASDAQ: PTC)

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. 

Senior AI, Automation Developer

PTC is looking for a skilled and visionary AI Automation Developer who can lead our company's artificial intelligence efforts. You will explore and develop ways to apply AI, ML, and LLMs to solve real-world challenges in business and operations, shape our technology strategy, drive innovation, and ensure successful delivery of AI solutions that will enhance PTC's functional efficiency. If you are enthusiastic about cutting-edge technologies and have a talent for designing scalable and effective systems, we want to hear from you!

Key Responsibilities:

• Implement AI solutions capable of handling large-scale data, real-time processing addressing high availability, performance, and scalability.
• Assess AI platforms, libraries, and frameworks for suitability for business use cases.
• Demonstrate proficiency in generative AI techniques, including familiarity with LLM models.
• Develop and implement Generative AI models, including LLMs and RAG, to enhance our data analysis capabilities.
• Lead PoC efforts to showcase AI feasibility and value. Translate PoC results into production-ready pilots.
• Keep up to date with emerging AI trends, tools, and frameworks.
• Implement prompt engineering to improve the speed, relevancy, and accuracy of the AI solutions.
• Ensure AI solutions adhere to security and privacy standards. Address data privacy risks, model vulnerabilities, and ethical considerations.
• Create detailed architecture documentation, including diagrams, flowcharts, and technical specifications.
• Work closely with data scientists, data engineers, DevOps engineers, and process managers to understand needs and deliver impactful solutions.
• Support the integration of advanced natural language processing techniques, such as Language Model (LLM) and Retrieval Augmented Generation (RAG), into RPA workflows.
• Embrace diverse project scopes and adapt your approach to excel in dynamic environments.

Required Skills and Qualifications:

• Bachelor’s or Master’s degree in computer science, engineering, or a related field.
• 4+ years of proven experience in architecting, designing, developing, and deploying Automation solutions using emerging technologies (RPA, document processing, ML, AI).
• 1+ year of experience in AI development using LLMs, GPT models and Azure AI
• 1+ year experience in prompt engineering considering user intent, context, and reasoning.
• Proven experience in frameworks such as LangChain or Semantic Kernel, vector databases. OpenAI APIs, Azure AI Search, MS Azure OpenAI services
• Knowledge of ChatGPT/Copilots, machine learning, neural networks, NLP, and computer vision
• Familiarity with AIOps, MLOps, including CI/CD, model training or testing, deployment, and monitoring.
• Experience working in a collaborative, cross-functional team environment with data engineers, data scientists, and automation developers.
• Strong programming skills in languages such as Python and Java.
• Hands on experience with RPA tools such as Automation Anywhere, Microsoft Power Automate.
• Familiarity with ethical considerations in AI.
• Certifications, such as Azure AI Engineer Associate, AA Master Certifications are preferred.
• Effective communication, presentation, collaboration and influencing skills.
• Strong analytical and problem-solving abilities.

Why PTC?

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

Website: https://www.ptc.com

LinkedIn: https://www.linkedin.com/company/ptcinc/

Facebook Page: https://www.facebook.com/ptc.inc/

Twitter Handle: @LifeatPTC '@PTC

Instagram: ptc_inc

Hashtag: #lifeatPTC

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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