We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
Celonis Garage operates as an independent research and development unit within Celonis, dedicated to pioneering new business models, exploring emerging technologies, and developing
prototypes that enhance the Celonis platform. Our team drives customer co-innovations, scales breakthrough solutions, and pushes the boundaries of process intelligence. We are looking for a Senior AI Engineer to join our innovative and fast-paced team at Celonis Garage.
The Role:
We are seeking an accomplished Senior AI Engineer to join our dynamic AI & Analytics team, focusing on fine-tuning and optimizing large-scale AI models for enterprise applications. You will work with generative AI, retrieval-augmented generation (RAG), and multi-agent systems to enhance automation, reasoning, and decision-making in business processes. Your role will involve leveraging and customizing state-of-the-art AI models, integrating them into enterprise workflows, and collaborating with data engineers to ensure high-quality AI-driven automation. This role aligns closely with data engineering responsibilities, ensuring AI models are optimized for structured and unstructured enterprise data while leveraging best practices in AI/ML deployment, pipeline integration, and governance.
The work you’ll do:
- Fine-tune and optimize large language models (LLMs) and generative AI models for enterprise applications.
- Develop and refine AI model pipelines, focusing on RAG, embedding techniques, and prompt optimization.
- Research and apply advanced AI methodologies such as reinforcement learning, knowledge representation, and multi-agent AI for business process enhancements.
- Collaborate with data engineers to integrate AI-powered automation with enterprise applications (ERP, CRM, ITSM) and ensure robust data workflows.
- Enhance AI models by incorporating retrieval-based augmentation, vector search, and adaptive learning techniques.
- Develop and optimize prompt engineering techniques to improve AI model responses for contextual enterprise use cases.
- Ensure scalability, robustness, and interpretability of AI solutions for real-world enterprise applications.
- Work closely with data engineers to maintain data quality, integrity, and security while enabling AI-driven insights.
- Continuously explore and prototype emerging AI technologies, assessing their applicability for Celonis Garage initiatives.
The qualifications you need:
Education:
- Bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Engineering, or a related field (Master’s or PhD preferred).
Experience:
- 5+ years of experience in artificial intelligence, deep learning, or cognitive computing.
- Strong expertise in Python, AI/ML frameworks (TensorFlow, PyTorch), and AI system design.
- Hands-on experience in fine-tuning LLMs (e.g., OpenAI GPT, Llama, Mistral, Claude) and generative AI models.
- Experience with retrieval-augmented generation (RAG), embeddings, and vector databases.
- Deep understanding of AI reasoning, knowledge representation, and explainable AI techniques.
- Proficiency in advanced prompt engineering techniques to optimize AI model responses and contextual understanding.
- Familiarity with reinforcement learning, decision-making models, and multi-agent AI systems.
- Hands-on experience with cloud-based AI services (AWS, Azure, GCP) and distributed AI architectures.
- Proficiency in integrating AI with enterprise data sources such as SAP, Salesforce, ServiceNow.
- Strong understanding of AI safety, ethical AI, and responsible AI deployment practices.
- Familiarity with data engineering best practices, including data pipelines, ETL processes, and stream processing frameworks (e.g., Kafka, Spark, Flink).
Preferred Qualifications (Nice to Have):
- Experience with AI agents and orchestration frameworks (e.g., AutoGPT, CrewAI, OpenAI Function Calling).
- Expertise in knowledge graphs, graph neural networks (GNNs), and hybrid AI techniques.
- Familiarity with symbolic AI, logic programming, and causal AI for business decision support.
- Experience in designing and deploying AI-powered enterprise automation solutions.
- Hands-on experience with AutoML frameworks for scalable AI experimentation.
- Exposure to process mining methodologies and business process modeling (BPMN, DMN).
- Experience working closely with data engineering teams to align AI and data workflows for business applications.
Skills & Attributes:
- Strong problem-solving and analytical skills, with a focus on AI-driven decision intelligence.
- Excellent communication and collaboration abilities to work with cross-functional teams, including data engineers, data scientists, and business stakeholders.
- Ability to work in a fast-paced, agile, and research-driven environment.
- Detail-oriented mindset with a commitment to delivering high-quality AI-driven automation solutions.
- Passion for advancing AI technologies and applying them to solve real-world enterprise challenges.
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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