We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
The Celonis Ecosystem team supports our partners and is pivotal to our company growth strategy as we aim to place the Celonis Platform in the hands of every consultant. Within the Ecosystem team, the Partner Acceleration team drives partnership activation, adoption, joint Go to Market, innovation, and overall success.
Our mission is to shape Celonis’ growth journey by creating self-sufficient partners, who will become advocates for the Celonis Platform, drive substantial value for our joint customers and scale Celonis exponentially. This is a high impact opportunity to closely work with leading global Consulting firms and System Integrators. You will become part of a dynamic global team from a variety of backgrounds that has, above all, three things in common: curiosity, drive and the desire to make an impact.
The Role:
As a Technical Solution Manager, based out of Bangalore - India , you will be responsible for managing the overall technical solution design and delivery for our Partners, supporting the go-to-market activation of our global strategic Consulting and System Integrators partnerships, by ensuring successful implementations of the Celonis platform.
The work you’ll do:
- Partner Collaboration: Act as the primary technical point of contact for strategic partners, including GSIs , Consulting Firms and RSIs ensuring alignment of goals, strategies, and technical solutions
- Solution Design & Development: Collaborate with partners to design and implement process mining led solutions that meet end customer needs. Also provide guidance towards customized solutions and apps, ensuring solutions meet both technical and business requirements.
- Pre-Sales Support: Assist in pre-sales activities by providing technical expertise during partner meetings, helping to define requirements, create demos, and support technical validation processes.
- Technical Support & Enablement: Help partners resolve technical issues or roadblocks in delivering Celonis solutions, offering troubleshooting, workarounds, and deep platform knowledge. Help partners develop their technical capabilities to ensure they can effectively deliver Celonis-based solutions to customers and also support them by providing training, best practices, and troubleshooting assistance.
The qualifications you need:
In addition to your strong written and verbal communication skills that enable you to interact directly with partners and customers, you should possess the following:
- Experience: Minimum of 5 years of experience in a technical solution management or engineering role, preferably within the SaaS or process management space. Experience working with partners, consultants, and systems integrators is a plus
- Technical Expertise: Strong technical background with hands-on experience in solution architecture, data integration, business process management, and process automation. Knowledge of Celonis’ platform or similar process mining tools is a strong advantage.
- Consulting & Partner Enablement: Experience in working with external partners to enable them to deliver complex technical solutions. Ability to train, mentor, and support partner teams on product knowledge and technical best practices.
- Communication Skills: Exceptional verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Proven ability to present and demo technical solutions to customers and partners.
- Problem Solving: Strong analytical and troubleshooting skills with the ability to identify, analyze, and resolve technical issues.
- Collaboration: Ability to collaborate cross-functionally with product management, sales, and engineering teams. Proven track record of working in high-performance teams and driving results through collaboration.
- Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Statements on Data Privacy, Equal Opportunity and Accessibility.
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