We seek a detail‑oriented Senior Analyst – Accounts Receivable (AR) to lead end‑to‑end receivables management with focus on collections, cash receipts, and cash application. The role ensures timely payments, accurate reconciliations, and smooth financial execution impacting cash flow and revenue recognition. Additional responsibilities include subscription management, pricing lifecycle, credit card refunds, patient claims, and reserve write‑offs. The ideal candidate has strong knowledge of the Order to Cash (O2C) cycle, AR sub‑processes, and Sales Operations, with analytical skills, precision in financial documentation, and adherence to SOPs across systems such as Salesforce, Tableau, Microsoft Dynamics 365 Business Central, and Intacct.
Position Overview
We are seeking a detail‑oriented Senior Analyst – Accounts Receivable (AR) to lead end‑to‑end receivables management with a primary focus on collections, cash receipts, and cash application. This role ensures timely customer payments, accurate reconciliation of accounts, and smooth execution of financial processes that directly impact cash flow and revenue recognition. In addition, the position supports subscription management, pricing lifecycle activities, credit card refunds, patient claims submissions and reserve write‑offs, etc.
The ideal candidate would possess a strong knowledge of the Order to Cash (O2C) cycle, AR sub-processes, and Sales Operations, along with analytical skills, accuracy in financial documentation, and adherence to structured SOPs across multiple systems (Salesforce, Tableau, Microsoft Dynamics 365 Business Central, Intacct).
The role is expected to work in a close collaboration with US‑based AR teams.
Key Responsibilities
- Collections Management – Drive proactive follow‑up on outstanding receivables, monitor aging reports, and ensure timely resolution of customer billing disputes. Partner with cross‑functional teams to optimize the order‑to‑cash process and reduce DSO (Days Sales Outstanding).
- Cash Receipts – Record and apply customer payments accurately, reconcile unpaid invoices, and manage reversals/overpayments to maintain clean ledgers.
- Cash Application – Apply ACH/check payments, reconcile deposits, and resolve discrepancies to ensure accurate allocation of funds.
- Subscription Management – Manage contract amendments, cancellations, missing pricing issues, and monthly price increases in Salesforce.
- Pricing Lifecycle – Synchronize pricing across systems, define billing groups, and ensure annual increases are applied consistently.
- Credit Card Refunds – Process daily refunds, validate transactions, manage chargebacks, and maintain refund records.
- Reserve Write‑Offs – Execute credit notes in Invoiced.com with accurate coding and compliance.
- Patient Claim Submissions - Collect invoice data, verify Provider One IDs, and submit accurate vouchers in Provider One to convert accounts receivable into cleared cash
Required Skills & Qualifications
- Bachelor’s degree in accounting, Finance, or Business Administration.
- 6-8 years of hands-on experience in Accounts Receivable with emphasis on collections and cash application.
- Experience of working in Healthcare, SaaS, IT/ITeS multi-national companies is preferred.
- Proficiency in Salesforce, Tableau, Microsoft Dynamics 365 Business Central;
- Advanced MS-Office & MS-Excel skills and working knowledge of Artificial Intelligence (AI)
- Attention to detail and ability to follow structured SOPs.
- Excellent communication skills for cross‑functional coordination with Finance, Legal, and Commercial & Customer Success teams.
- Ability to manage multiple tasks under strict deadlines (monthly billing cycles, audit timelines).
- Expected to work in Eastern Time zone (USA) as per business requirements.
Preferred Attributes
- Experience in collections strategy, cash applications, and subscription‑based pricing models.
- Familiarity with audit processes, compliance documentation, and contract amendments.
- Problem‑solving mindset to handle missing data, pricing discrepancies, and system errors.
- Ability to work independently while collaborating across departments.
