Senior Analyst - Product & Technical Services

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Job title:                                                             Senior Analyst - Product & Technical Services  

Country:                                                              India

Location:                                                            Bangalore

Who we are

At Pratt & Whitney, we believe that powered flight has transformed – and will continue to transform – the world. That’s why we work with an explorer’s heart and a perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. We do this across the portfolio – including Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation – and as a way of turning possibilities into realities for our customers. This is how we at Pratt & Whitney approach our work, and this is why we are inspired to go beyond.

Function Description

As a Contract Analyst in the Pay-per-Hour (PPH) India team, you will be responsible to execute tasks and perform data analysis in support of engine maintenance agreements. Your role will entail understanding and performing a wide array of deliverables required to support the contract management of PPH customer. Working closely with the customer service representatives, finance account managers and MRO specialists, you will act a subject matter expert on financial and operational data related to PPH contracts. You will be expected to provide recommendations for process improvements and enable digital transformation initiatives.

What You Will Do:

• Analyze various types of shop invoices related to engine maintenance services covered under our maintenance plan, ensuring accuracy and alignment with contractual terms.
• Generate Sales Orders based on engine utilization data to support the Finance team in driving revenue generation from customers.
• Review and update data across multiple systems, and prepare reports related to engine maintenance activities to ensure accuracy and compliance
• Adopt a continuous improvement mindset to identify and support opportunities for process optimization and digital transformation.
• Collaborate closely with Business, Customer Manger, Digital Team, Finance, Cost Analyst and other key stakeholders to ensure the seamless execution of critical tasks and promptly address any contract data-related queries.
• Support the team in digital transformation initiatives by leveraging Power BI and SQL expertise to streamline data analysis and reporting processes.

Qualifications You Must Have:

• Bachelor’s degree in engineering or business administration, with 2 to 5 years of relevant experience.
• Prior experience in Aviation, MRO, or Operations is a value-added asset.
• Proven experience working with SAP SD, SAP CRM, Power BI, and SQL.
• Strong analytical, quantitative, problem-solving, and organizational skills.
• Thrives in a fast-paced, results-driven environment.
• Highly self-motivated, with the ability to execute tasks independently and with minimal supervision.

What We Offer:

Long-term deferred compensation programs
Daycare for young children
Advancement programs to enhance education skills
Flexible work schedules
Leadership and training programs
Comprehensive benefits, savings, and pension plans
Financial support for parental leave
Reward programs for outstanding work

Work Location:

• Bangalore

Travel:

• No travel requirement

Employment Type:

• General Shift

(This position requires flexibility to support outside the regular office hours on a need basis.)

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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