Designs and delivers language, communication, and soft-skills training; creates learner-centric content; assesses effectiveness; coaches employees; partners with operations to close skill gaps and improve onboarding and performance.
Experienced Training Professional specializing in Language, Communication, and Soft Skills Development with a demonstrated ability to enhance workforce capability through effective training delivery, coaching, and assessment. Expertise in designing learner-centric interventions, identifying skill gaps, improving training curricula, and ensuring adherence to quality standards and operational targets. Strong track record in delivering measurable improvements in employee performance, training effectiveness, attendance management, and assessment quality while partnering closely with Operations and business stakeholders.
ResponsibilitiesRequired skills include strong instructional abilities, proficiency in creating training content, excellent communication, and the ability to adapt training methods to diverse learning styles. Responsibilities include developing and updating preprocess training materials, conducting training sessions and workshops, assessing training effectiveness through feedback and evaluations, and collaborating with team leaders to address training needs and improve onboarding processes.
QualificationsBachelor Degree
EXL Pune, Mahārāshtra, IND Office
Pune, India
Similar Jobs
Healthtech • Biotech • Pharmaceutical
Lead and mentor Clinical Data Associates across data management activities for global clinical trials. Perform EDC build and UAT, data entry/review, discrepancy resolution, QC (including SAS mapping QC), SAE reconciliation, report creation (Discoverer/BOXI/J-Review), liaise with programming/biostatistics/operations, maintain study documentation, and act as backup support for the Project Data Manager as needed.
Top Skills:
BoxiCdmsDiscovererEdcExcelIrtJ-ReviewMs WordRaveSASUser Acceptance Testing (Uat)Windows
Healthtech • Biotech • Pharmaceutical
Prepare and submit CMC components for IND, marketing and lifecycle applications (EU, APAC, Gulf). Execute high-quality information processing, QC document reviews, maintain regulatory databases, attend client meetings, mentor and review junior staff, identify and escalate project risks, and support project delivery within timelines and budgets.
News + Entertainment
Manage retailer relationships and data: draft trade communications and memos, maintain retailer lists and league tables, run onboarding checks, track sales and budgets, support Tropper and RCP programs, and present monthly business updates while coordinating internal and external stakeholders.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
