Senior Fullstack Engineer (React+Node.js)

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of. 

eBay is a global commerce leader where you can influence how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding over twenty five years ago. Here, you can be yourself, do your best work along with a team of professionals, and have a meaningful impact on people across the globe. We seek people with drive, ideas, and a passion for helping small businesses succeed to help craft the future of eBay—does this sound like you? If so, we’d love to talk to you! 

About the team: 

We are the AI Platform Team! We are looking for a highly motivated, self-reliant, experienced SRE and customer support engineer who is passionate about driving major transformation within the AI organization. 

This role will support the AI Platform and services that provide machine learning infrastructure to researchers and data scientists across eBay globally. You'll be expected to stay in touch with the latest technology development and drive implementation of DevOps practices across the organization and provide customer support.

Job Functions: 

You will be a member of our AI Platform Team, supporting the next-generation AI architecture for various research and engineering teams within the organization. 

• You'll partner with vendors and the infrastructure engineering team for security and service availability 
• You'll fix production issues with engineering teams, researchers, data scientists, including performance and functional issues 
• Diagnose and solve customer technical problems 
• Participate in training customers and prepare reports on customer issues
• Be responsible for customer service improvements and recommend product improvements 
• Write support documentation 
• You'll design and implement zero-downtime to monitor and accomplish a highly available service (99.999%) 
• As a support engineer, find opportunities to automate as part of the problem management process, creating automation to avoid issues. 
• Define engineering excellence for operational maturity 
• You'll work together with AI platform developers to provide the CI/CD model to deploy and configure the production system automatically 
• Develop and follow operational standard processes for tools and automation development. Including: Style guides, versioning practices, source control, branching and merging patterns and advising other engineers on development standards 
• Deliver solutions that accelerate the activities, phenomenal engineers would perform through automation, deep domain expertise, and knowledge sharing 

Required Skills: 

• Demonstrated ability in designing, building, refactoring, and releasing software written in JavaScript. 
• Proficient in Node.js and React. 
• Experience on Jupyter notebooks. 
• Ability to integrate backend services with interactive UI components for developer productivity and ML workflow usability. 
• Experience on Visual Studio Code plugin development is a big plus
• Debugging and triaging skills. 
• Cloud technologies like Kubernetes, Docker and Linux fundamentals.
• Familiar with DevOps practices and continuous testing. 
• DevOps pipeline and automations: app deployment/configuration & performance monitoring. 
• Test automations, Jenkins CI/CD. 
• Excellent communication, presentation, and leadership skills to be able to work and collaborate with partners, customers and engineering teams. 
• Well organized and able to manage multiple projects in a fast paced and demanding environment. 
• Good oral/reading/writing English ability.