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Job Category
Program & Project ManagementJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
As a Senior Technical Program Manager (TPM), you will be responsible for overseeing and executing the operational framework of one or more cloud environments. Your role involves orchestrating and driving the implementation of strategic initiatives and collaborating closely with product and engineering leaders to manage programs and releases. Collaborating with TPM leaders, you'll contribute to enhancing operational processes and execution within the Cloud ecosystem. Effective communication with the Executive Leadership team and various stakeholders is essential. You'll display professionalism, independent judgment, and ownership of risk management and decision-making. While currently an individual contributor position, this role may encompass people management in the future.
Your Impact
Lead the establishment of the operational model, ensuring consensus on program scope, release planning, vision, and business objectives. Structure programs and garner cross-functional support.
Chair program core team meetings, engaging key stakeholders to make critical decisions, overcome obstacles, and address program-related challenges. Drive the achievement of business goals and the realization of the strategic program vision.
Foster strong partnerships with vital functional stakeholders, centring on business objectives. Act as a reliable partner and advisor to executive management, ensuring program success.
Collaborate with cross-functional colleagues to facilitate alignment meetings, addressing immediate release issues, dependencies, team status, production concerns, metrics evaluation, and milestones.
Maintain ongoing visibility into program status, offering consistent status updates on issues, risks, metrics, etc., to stakeholders, team members, and interested parties.
Manage dependencies among "program/feature" across multiple teams, functions, and stakeholders, ensuring seamless coordination.
Proactively identify and eliminate impediments with a strong sense of urgency that hinder project teams from meeting project objectives.
Deliver weekly program reviews to the executive team and oversee release demos and evaluations, delving into project status, risks, and escalations.
Cultivate a collaborative atmosphere that nurtures innovation, creativity, and continuous learning. Embrace a mindset open to new ideas.
Essential Skills
Possess a minimum of 10+ years of recent professional experience in leading extensive enterprise product programs.
Demonstrate at least 5+ years of cross-functional team management in a SaaS company, along with a comprehensive grasp of the product development lifecycle.
Display profound familiarity with the software development lifecycle, adeptly adapting and applying this knowledge in a dynamic environment using agile methodologies.
Excel in organizational, communication, and relationship-building competencies, thriving in a cross-functional, matrix management setup.
Delve into technical subjects relevant to the program, displaying a grasp of technical intricacies.
Exhibit excellent analytical and problem-solving abilities, underscored by a history of hands-on, detail-focused work.
Experience working with GTM and product launch teams
People management experience is a plus
Experience with Portfolio Management
Showcase strong aptitude in executive communication and presentation skills.
Establish credibility and rapport with senior executives, technical experts, and non-technical team members alike.
Collaborate effectively within an integrated team comprising technical and non-technical members.
Successfully collaborate with functions across the company and various time zones, showcasing robust time management, analytical, and planning proficiencies.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
