Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
Who you areMetropolis is seeking a Senior Manager to lead one of our Customer Experience application development teams through our next phase of exponential growth. You will help shape the future of Metropolis products, driving strategy to build top-tier customer experiences.
You have a product-oriented mindset and a passion for delighting customers. You won't just inspire your team; you will help build a strong engineering culture. This is a critical role: you will ensure our software directly answers customer needs and accelerates our growth. You'll partner closely with leaders across the organization to conceive and build products that impact the daily experience of millions.
This is your opportunity to build an end-to-end mobility platform that transforms the everyday. If you are energized by the mission to give our customers back their time through remarkable mobility products, this role is for you.
What you'll do- Execute on the multi-year vision and strategy for customer-facing product offerings, working closely with Product Management
- Establish the necessary processes for operational excellence and high system reliability, enabling rapid experimentation and data-informed decisions
- Act as a great coach, consistently bringing out the best in your engineering team
- Be a key driver in hiring top talent and cultivating the culture within Metropolis Engineering
- Foster a collaborative environment where the best product and technical ideas are nurtured and successfully brought to life
- Manage the delivery of powerful high-impact applications like workflows, dashboards, and data visualizations
- Contribute to strengthening a customer-oriented mindset across Metropolis
- 5+ years of management experience and 10+ years of software development experience building customer-centric applications and products
- Experience scaling and supporting teams of 10+ people and building a strong bench of senior individual contributors
- A proven track record of successfully executing initiatives that have a strategic business impact
- Demonstrated ability to collaborate effectively across functions while building customer solutions in both B2C and B2B settings
- Proven track record designing and delivering large-scale distributed systems and software products in high-volume, consumer-facing applications
- Excellent written and verbal communication skills; you can clearly and concisely present complex technical information to diverse audiences
- Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
- Datastores: MySQL, PostgreSQL, Snowflake
- Cloud: AWS
- Version control: Git & GitHub
- AI Tooling: Copilot on GitHub
- Observability: Datadog
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment.
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Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
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