Senior Product Manager - Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

• Partner with product owners globally to understand new business opportunities
• Define business and functional requirements based on those new business opportunities.
• Liaise between product and technical teams to the purpose of ensuring technical teams have sufficient information to complete design, coding, testing, and implementation phases of the project life cycle.

Role:

• Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirement development.
• Work closely with developers and requester identifying data and functional requirements in the design of new/enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project and ensure knowledge transfer of vendor technology to MasterCard staff.
• Document and coordinate changes and enhancements of products and services and prepare and/or present documentation of business/technical presentations.
• Provide technical support for the member(s) to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.


 

All About You:

• Knowledge of the payments industry preferred.
• Communication Skills – listening, oral, written and interpersonal skills.
• Organizational, planning and multi-tasking skills.
• Knowledge of both waterfall and agile methodologies preferred, but not required.
• Adaptive to Change.
• Strong analytical and decision making abilities

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.