About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
Overview
Are you a Salesforce Marketing Cloud expert who thrives at the intersection of technology and marketing strategy? We're looking for a hands-on SFMC Consultant who can turn complex data and business requirements into intelligent, personalized customer experiences. From building multi-step journeys in Journey Builder to writing advanced AMPscript logic and managing data extensions, you'll play a critical role in shaping how we connect with our audience at scale and with precision.
Core Responsibilities
- Campaign Development: Building, testing, and deploying journeys and campaigns in Journey Builder and Email Studio.
- Technical Implementation: Coding with AMPscript, SSJS, and SQL for personalization and segmentation.
- Data Management: Handling data migrations, subscriber segmentation, and data extension architecture.
- Integrations: Connecting SFMC with CRM (Marketing Cloud Connect) and third-party systems.
- Analytics & Optimization: Analyzing campaign metrics, performing A/B testing, and managing deliverability.
Key Skills & Competencies
- Technical: SQL (advanced), AMPscript, SSJS, HTML/CSS, REST/SOAP APIs.
- Platform Modules: Email Studio, Journey Builder, Automation Studio, Audience Builder, Contact Builder.
- Soft Skills: Strategic thinking, problem-solving, project management, and strong communication for consulting with stakeholders.
Typical Requirements
- Experience: 5+ years in Salesforce Marketing Cloud, often requiring agency or consulting experience.
- Certification: Salesforce Certified Marketing Cloud Consultant or Developer preferred.
- Education: Bachelor’s degree in marketing, IT, or related field.
