Senior Specialist, Product Management / Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management / Development

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.
Role
We are looking for an experienced analyst within the 3DS Smart Interface Product Development team to play a key role in supporting commercialization and go-to-market strategies. This person will support the product development team, bridging customer-specific initiatives with the larger business expansion. This person will drive key activities including conducting data analysis for go-to-market activities, e.g., price modeling, revenue analysis, KPI analysis, reporting etc.
Responsibilities
• In this position you will perform market need and opportunity assessment based on guidance from regional partners, global product, commercialization teams, customers and competitive analysis
• Translate market needs, including regulation, into product strategy, business cases and product requirements
• Partner with subject matter experts to establish the technical development plan to support the product strategy
• Develop and drive execution of product development plans including piloting new products in strategic markets
• Ensure KPIs, product documentation, training, etc. are completed as product transitions from ‘development’ to ‘run’ phase of life cycle
• Serve as product ‘ambassador’ by effectively articulating strategy, roadmap and value proposition in industry, customer and internal forums
All About You
• Overall 6-9 years of career experience into Technology
• Minimum 3-4 years' experience as a Product Manager/ Product Development
• Demonstrable experience in product conceptualization, design and commercialization, preferably with technical products
• Robust understanding of the payments industry, digital payments and security landscape highly preferred
• Working knowledge of mobile, e-Commerce technologies and 3DSecure is an advantage
• Willingness to learn about new technology including Tokenization
• Data analysis with a background in building KPIs and reporting required (Tableau, DOMO, or PowerBI experience preferred).
• Strong ability to interact with, build consensus and influence a variety of internal and external business partners at all levels of leadership.
• Comfort with and an ability to adapt in a rapidly changing environment
• Ability to successfully manage multiple responsibilities
• Superior communications, presentation and interpersonal skills. English required and multilingual a plus
• Self-motivated with a proven track record of delivering success while operating within a team environment
• Bachelor’s degree required, Advanced degree or MBA preferred
• Ability to travel up to 15%

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.