Senior Specialist Software Architect (Dot Net)

So, what’s the role all about?

The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability, and supportability in mind.  They also act as a key evangelist for the organization.

How will you make an impact?

• Own the architectural decisions for media services in CCaaS suite offering from NICE.
• Conduct architecture reviews and audits to ensure compliance with standards and identify areas for improvement.
• Lead POCs to explore new technologies and validate their applicability to the organization.
• Assess and manage technical risks associated with architectural decisions.
• Promote best practices in coding, design, and architecture.
• Contribute to improving existing development processes and build culture of continuous learning.
• Stay up to date on the latest trends and technologies in cloud native development
  Mentor and guide development teams on latest development best practices.

Have you got what it takes?

• Around 12-15 years of experience in C++, C#, .Net framework and .Net core applications.
• Development experience with Windows and Linux. 
• Experience working with geographically distributed teams. 
• Working knowledge of networking protocols (Sockets, TCP/UDP/SSL, HTTP, GRPC) and communication protocols (SIP, RTP).
• Experience in different ASR and TTS solutions and their usage in contact center. 
• Must have extensive experience and knowledge of developing cloud native enterprise applications over AWS services.
• Experience with CI/CD, container technologies such as Docker and container orchestration technologies such as Kubernetes.
• Knowledge of working on distributed systems.
• Prior experience of architectural designs for real time media services.
• Should be able to create the design and discuss with Stakeholders.
• Motivation, creativity, self-direction, and desire to thrive on different project teams.
• Initiative and creativity in approaching new challenges.
• Capable of engaging engineers across the Technology organization to promote standard software patterns and reuse of common libraries and services.
• Excellent verbal and written communication skills with an ability to collaborate with developers, product owners and other team members.
• Contact center domain experience is preferred.

                               
What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting into: Director, Engineering, CX
Role Type: Individual Contributor