Design, develop, customize, and support enterprise ServiceNow ITSM solutions, custom applications, workflows, automations, scripts, integrations, and platform components. Responsibilities include architecture participation, code reviews, governance, upgrades, troubleshooting, performance optimization, Agile delivery, stakeholder collaboration, and mentoring junior developers.
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in
REQUIREMENTS:
- Experience - 7.5+ years
- Strong experience in ServiceNow ITSM implementation, customization, and development
- Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Scheduled Jobs, and Notifications
- Strong ServiceNow development experience using JavaScript and Glide APIs
- Experience in developing custom scoped applications using App Engine
- Hands-on experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications
- Experience developing integrations using REST APIs, SOAP services, Integration Hub, and MID Server
- Strong understanding of ServiceNow ITSM processes and best practices
- Experience with Service Portal; exposure to UI Builder will be an added advantage
- Experience in designing scalable and reusable ServiceNow solutions for enterprise environments
- Exposure to CSM or other ServiceNow modules is preferred
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to mentor junior developers and work in an Agile delivery environment
- CSA certification along with any two ServiceNow Mainline Certifications is mandatory
RESPONSIBILITIES:
- Design, develop, and implement ServiceNow solutions aligned with business and customer requirements
- Configure and customize ServiceNow ITSM applications and related platform capabilities
- Develop custom applications, workflows, Flow Designer flows, and automation solutions
- Build and maintain integrations using REST APIs, SOAP web services, Integration Hub, and MID Server
- Implement and maintain ACLs, UI Policies, Client Scripts, Script Includes, Scheduled Jobs, and Notifications
- Design scalable, reusable, and maintainable ServiceNow components following platform best practices
- Participate in solution architecture discussions and provide technical recommendations
- Perform code reviews and ensure adherence to development standards and governance guidelines
- Mentor and support junior developers to enhance team capabilities
- Support ServiceNow upgrades and ensure application compatibility across releases
- Troubleshoot production issues and optimize platform performance and stability
- Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions
- Participate in Agile ceremonies including sprint planning, estimation, demos, and retrospectives
- Drive continuous improvements and ensure successful delivery of ServiceNow projects
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Nagarro Pune, Mahārāshtra, IND Office
Awfis Space Solutions Pvt Ltd, The Kode, Baner Pashan Link Road, Baner, Pune, India, 411045
Similar Jobs
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Operate and maintain specialty, bulk, and chemical gas distribution systems supporting semiconductor manufacturing. Perform preventive, corrective, and breakdown maintenance; respond to alarms; troubleshoot equipment; support installations and commissioning; complete work orders, inspections, and documentation; follow EHS, permit-to-work, JSA, LOTO, PPE, and chemical safety procedures; conduct shift handovers; and support TPM, reliability, predictive maintenance, and continuous improvement using digital and generative AI tools.
Top Skills:
Bulk Gas SystemsChatgptChemical And Gas Distribution SystemsClaudeCmmsGas Monitoring And Alarm SystemsGen AiLarge Language Models (Llms)LotoMicrosoft CopilotMS OfficeSap PmSpecialty Gas SystemsTpm
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Troubleshoots, dismantles, repairs, adjusts, rebuilds, and assembles electro-mechanical manufacturing equipment. Uses diagnostic tools and technical documentation to test equipment and perform modifications directed by engineers. Collaborates with engineering and maintenance teams to identify equipment improvements, upgrades, and AI-enabled process optimization opportunities.
Top Skills:
Ai-Enabled Process OptimizationBlueprintsElectromechanical EquipmentTest And Diagnostic Equipment
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Designs, develops, integrates, and validates aerospace control systems and embedded solutions for engine and power systems. Responsibilities include requirements engineering, system architecture, control-system analysis, MATLAB/Simulink modeling, SIL/HIL testing, sensor and actuator integration, embedded C development, and aerospace certification support. The role applies systems engineering, model-based development, real-time embedded concepts, and compliance with ARP4754A, ARP4761, DO-178C, DO-254, and DO-160.
Top Skills:
AfdxArinc 429Arm CortexArp4754AArp4761C++CanDo-160Do-178CDo-254DoorsDoors NgEmbedded CHilMatlabMbsePowerpcRs232Rs422/485RtosSilSimulinkStateflowSysmlTi C2000
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
